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Unable to install Photoshop Elements online. Already bought
unable to install Photoshop Elements online. Already bought product have redemption code, have serial number, but no dvd drive. getting a message that says roughly "pending machine restart detected. q… read more
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Chris Baxter
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Need serial # for just purchased adobe Photoshop Elements
need serial # for just purchased adobe Photoshop Elements 2018. Have redemption code … read more
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John Castle
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It's not a software question. I purchased and downloaded
It's not a software question. I purchased and downloaded Photoshop elements 2018 yesterday. I found that I have to return the new laptop I installed that program on. How do I re-download it? … read more
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I purchased Adobe Photoshop elements 2018 and am trying to
I purchased Adobe Photoshop elements 2018 and am trying to install it. It will not let me proceed past the process when I enter my serial number. Only the "back" icon is available. How to I complete t… read more
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MY NEW COMPUTER DOES NOT HAVE CD DRIVE WOULD LIKE TO
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arsufi2002
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I've bought and installed Photoshop Elements 2018 and
I've bought and installed Photoshop Elements 2018 and installed in my iMac (I can supply serial number) I also want to instal on my Macbook. Can you tell me how to do this using the same serial number… read more
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I have purchased an adobe photoshop elements 12 back in 2014
I have purchased an adobe photoshop elements 12 back in 2014 for $142.99 misplaced this for a few years (husband passed away) and have now tried to download it. It comes back and says invalid. there a… read more
Jess M.
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Yesterday I purchased Adobe Elements 2018 and Premiere
Yesterday I purchased Adobe Elements 2018 and Premiere Elements 2018 … read more
Kris R
Kris R
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I recently purchased Adobe Elements 2018 and Premiere 2018
I recently purchased Adobe Elements 2018 and Premiere 2018 from Best buy. I am trying to install it but it keeps asking for my serial number and I can't find a serial number on the box … read more
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I live in France and am trying to buy Adobe Elements 2018
I live in France and am trying to buy Adobe Elements 2018 online for my Mac. Unfortunately it is only in French and I don't know whether I am buying a disc or downloading it! I would prefer to buy it … read more
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Photoshop and elements disk came with yellow card with reference card number ( version 14. adb-00pe--1452-0056-1002 which is one section short and does not work. Was approved for education version and… read more
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Greetings and Happy New Year I have purchased adobe premiere
Greetings and Happy New Year I have purchased adobe premiere elements 13 and adobe photoshop elements 13. I am using a new HP and somehow my apps were refreshed and I lost all my new programs. I was a… read more
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I purchased Adobe Photoshop Elements 11 a couple of weeks ago,
I purchased Adobe Photoshop Elements 11 a couple of weeks ago, and am just now trying to load the softward. I am stuck on the Serial number retrieval step. I tried to go to www.adobe.com/go/getstarted… read more
IT Miro
IT Miro
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I just got Adobe Photoshop Elements 10 and need a serial number.
I just got Adobe Photoshop Elements 10 and need a serial number. I went to www.adobe.com/go/getserial but its a bogus site. How do you get the number?… read more
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

802 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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