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I have Mcafee Total Protection on my computer. However, I
Hello. I have Mcafee Total Protection on my computer. However, I can't scan because the real time scanning keeps turning off. Can this be fixed? … read more
Jason Jones
Jason Jones
AAS Information Technology
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I have an automatic renewal of anti virus software but have
I have an automatic renewal of anti virus software but have recently purchased a new computer and do not know how to get the new software package I have paid for. … read more
Moses C
Moses C
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After installing "Total Protection" my computer began to
after installing "Total Protection" my computer began to slow down more and more, each day. Now it takes forever to load up. … read more
Sheri
Sheri
Bachelor's Degree
764 satisfied customers
I bought new protection a week ago and I still cannot get it
I bought new protection a week ago and I still cannot get it loaded. I changed my password ***** that time and it is not allowing me in. I keep trying to re-set it but nothing is working. I'm not a ha… read more
Jess M.
Jess M.
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Bachelor's Degree
905 satisfied customers
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my new Mcafee Total Protection copy does not show any of the PCs and devices I use are not added to the network, and are not viewed from the network map. My network on previous versions followed all P… read more
caraleneK
caraleneK
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Google, Hp pavilion g7 microsoft. Sorry I missed a task and
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Sudipto
Sudipto
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High School or GED
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Cody
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Hi Pearl! I have a friend's notebook here - the McAfee Total Protection service doesn't want to start. I'm suspecting some kind of virus/malware … read more
Josh
Josh
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I cannot get the on-access scan connected. I keep getting an
I cannot get the on-access scan connected. I keep getting an error message that it is disconnected. How do I get it to work? … read more
UranIT
UranIT
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Associate Degree
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New virous protection will not load......keeps telling me
new virous protection will not load......keeps telling me there's a problem … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
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I have a lot of virus and its slowed things down. What does
I have a lot of virus and its slowed things down. What does makwarebytes do with virus that is already here when I get your premium package. Richard … read more
Richard
Richard
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IT Manager, Consultant
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We need to be assured that all 3 of our computers are
We need to be assured that all 3 of our computers are covered with our newest McAfee service. 1) Newest HP Pavillion all in one. Windows 10 # ***** 5380 N10 2) HP Windows 7, #MXL 0020TXG, 3) Net Book … read more
Kamil Anwar
Kamil Anwar
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trying to install Norton security pkg...keep getting window that says cant connect to Norton server....… read more
Jess M.
Jess M.
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Bachelor's Degree
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I keep getting messages that my PC is at risk, that McAfee
I keep getting messages that my PC is at risk, that McAfee cant update and Firewall/anti spam is off. Yet when I check for security it says everything is secure. Can you confirm my PC is secure or if … read more
John
John
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High School or GED
2,082 satisfied customers
When I try to load McAfee Total Protection 2013 from a CD, I
When I try to load McAfee Total Protection 2013 from a CD, I get an error signature and won't let me load it. I think it is because of an error QuickBooks had some time ago. I need this anti-virus pro… read more
D.Sandlin
D.Sandlin
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Dear Sirs You renewed my contract with you without my express
Dear Sirs You renewed my contract with you without my express consent and now I can't install the antivirus in this computer, I installed the windows Defender instead.… read more
IT Miro
IT Miro
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Bachelor's Degree
513 satisfied customers
I received an alert from McAfee that my printer is no longer
I received an alert from McAfee that my printer is no longer protected. When I purchased my pc in March, 2012, I transferred McAfee protection to my pc and I thought I had included my printer (HP Phot… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
Why am I recieving security alerts when I have an account valid
Why am I recieving security alerts when I have an account valid (3-user McAfee Total Protection) untill14 th December 2012… read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

905 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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