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I am playing the Seneca casino games but yesterday and today…

I am playing the...

I am playing the Seneca casino games but yesterday and today the games will not play. I get my points but cannot activate the games.

Technician's Assistant: What device or product does this involve?

HP computer

Technician's Assistant: What HP model do you have? And the Operating System (OS)?

Pavilion 20 Don't know OS

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just yesterday and this morning' I tried contacting help on that sight but get no response

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Everything else on the computer is working. I get my E-mail and can play my game Atlantis .

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Answered in 1 hour by:
3/9/2018
Jeevan DSouza
Category: Software
Satisfied Customers: 170
Experience: Professor at DeVry University
Verified

Hello there! My name is JD! I'm sorry you are having this issue and I will do my best to solve it.

What error message do you get when trying to start the games?

Jeevan DSouza
Category: Software
Satisfied Customers: 170
Experience: Professor at DeVry University
Verified
Jeevan DSouza and 87 other Software Specialists are ready to help you
Ask your own question now
Customer reply replied 5 months ago
There is no message. The game just won't activate.
Customer reply replied 5 months ago
Right now.

Okay I'm in the webex room. Please click on that link

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https://atge.webex.com/meet/pr1473795753639

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Customer reply replied 5 months ago
Where did he send the private contact info?

The link is the method to contact me privately and also share your screen so I can see what is happening. We can also talk using that link

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Customer reply replied 5 months ago
Does this mean my E-mail address? You already have that.

No click on that link and we will be connect over our PCs.

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Customer reply replied 5 months ago
Nothing happens when I click on that link below
Customer reply replied 5 months ago
Are you still there? The link I am trying to click on is : https://atge.webex.com/meet/pr1473795753639. Is that the right one?

Yes thats the one

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Customer reply replied 5 months ago
LOGIN and PASSWORD ***** not accepted. Do I have to set something up?

You do not need any login or password. Simply click the link

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Customer reply replied 5 months ago
The only link that works is the one I typed to you. Your link has a lock on it so it doesn't work. When I press on my link it tells me to check the room ID and try again. How do I check the room ID?

The room is not locked and there is no room ID. Please try again. I'm waiting for you

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Customer reply replied 5 months ago
Try what again? the link you confirmed has a number at the end. The link I'm using doesn't have a number at the end.
Customer reply replied 5 months ago
I will type the link again so the number prints this time. https://atge.webex.com/meet/pr1473795753639
Customer reply replied 5 months ago
I see the number does not print in the reply.
Customer reply replied 5 months ago
Your link does not work??????
Customer reply replied 5 months ago
Where are you? This is not getting to my problem.
Customer reply replied 5 months ago
I am paying for this service and as of now I am not satisfied. Can you help solve my problem or not?
Customer reply replied 5 months ago
I thought you were waiting for me. I sent 4 messages and have no response in over a half hour. How long is this supposed to take?

I'm available now. You can click on that link

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Category: Software
Satisfied Customers: 170
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Experience: Professor at DeVry University

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