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I forgot my password. My desk top computer hp. Hp pavilion.

Customer Question
I forgot my password ...

I forgot my password

Technician's Assistant: What device or product does this involve?

My desk top computer hp

Technician's Assistant: What HP model do you have? And the Operating System (OS)?

Hp pavilion

Technician's Assistant: How long has this been going on with your Pavilion? What have you tried so far?

Every thing

Submitted: 4 months ago.Category: Software
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 5 hours by:
3/9/2018
Software technician: syseng, Systems Engineer replied 4 months ago
syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 7,839
Experience: Microsoft & Cisco Certified, Linux, 20 years experience
Verified

Hello,

My name is David.

Assuming the operating system on your computer is Windows 10,

Next please click the link below to access the Microsoft password ***** page:

click here

Then click I Forgot My Password ***** click Next.

Then enter your email address (the one you use to login to Windows 10) and enter the characters presented on the screen and click Next.

Then select whether to receive your password ***** security code via email or text message and click Send Code.

Once you receive the code, enter it on the next page in the field provided and you will be presented with the opportunity to reset your password ***** gain access to your account again.

Please let me know the result and if you need further assistance.

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syseng
syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 7,839
7,839 Satisfied Customers
Experience: Microsoft & Cisco Certified, Linux, 20 years experience

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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