Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have a lab vision 30 gb that I hve not been able to starr.

Customer Question
I have a lab...

I have a lab vision 30 gb that I hve not been able to starr. Is there something What can be the reason for this problem?

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I have a Dell computer

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I have not been able to start this MP# ***** for over a year.

Technician's Assistant: Who makes your media player? How old is it?

Is there somethng I can do to correct this problem?what do you recommend I do to correct this problem

Technician's Assistant: The Video Technician will be able to walk you through that. What have you tried so far with your media player?

Can be reached @(###) ###-####

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

***** *****

Submitted: 4 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 20 hours by:
3/9/2018
Software technician: Jeevan DSouza,
 replied 4 months ago
Jeevan DSouza
Category: Software
Satisfied Customers: 158
Experience: Professor at DeVry University
Verified

Hi Jane,

I'm sorry you are having this issue. What error message do you get when you try to start it?

JD

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I have a business that I took over 8 years ago from it's
I have a business that I took over 8 years ago from it's founder. He had an old Facebook Page that has never been maintained, and he has no record of a username or password ***** it. I started a new F… read more
Richard Freese
Richard Freese
Computer Security Officer
BSBA
25 satisfied customers
I have not been able to access the services I have been
I have not been able to access the services I have been paying for for over two years. You are debiting my account for over $65 a month during that time. It doesn't help that I moved twice, I know, bu… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I purchased a HP 2000 (AMD) in 2000 and from the VERY
I purchased a HP 2000 (AMD) in 2000 and from the VERY beginning, speed was an ISSUE! I'm looking at computers and am confused -- I understand that today's AMDs are faster than Celeron and Pentium -- i… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I purchsed a download version of adobe lightroom and
I purchsed a download version of adobe lightroom and downloaded it. after instilation I HVE GOT TO A POINT WHERE I GET A MESSAGE SAYING THAT THE ENTRY POINT CAN'T BE FOUND … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
We have been using Adobe Creative Cloud for sometime for our
We have been using Adobe Creative Cloud for sometime for our Business. Recently we are faced with having to work with files that are very large - 15 to 20 gb and even larger. Can you point me to somew… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
My screen has been captured by somethng pretending to be
My screen has been captured by somethng pretending to be Norton anti-virus. I can't make it go away. Could I reinstall windows 10 to fix it. If so how do I do that. If not, what is a fix.… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I have an old accounting program that runs on DOS. My
I have an old accounting program that runs on DOS. My current operation system is window XP. I need to install 2014 tax software. I update my operating system, would I be able the Dos accounting progr… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I guess I have up a virus that popped up on my computer today
I guess I have up a virus that popped up on my computer today the tec that responded to this this afternoon is off line now and would like anyone to jump in and assist me in this as I am not very good… read more
JazzyJ72
JazzyJ72
Owner
Associate Degree
38 satisfied customers
I have an MX870. My MP Navigator stopped working for some reason.
I have an MX870. My MP Navigator stopped working for some reason. I have been working for days trying to get this fixed. I reloaded software from CD and it still doesn't work. At this moment all progr… read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
187 satisfied customers
moved All of my pictures for last 10 years from 2 freeagent
moved All of my pictures for last 10 years from 2 freeagent goflex 320 gb to freeagent go 250G last night this morning went to duplicate onto go flex for backup but i/o error on GO starts to Autoplay … read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
Computer backup software Ive been using Acronis to backup
Computer backup software I've been using Acronis to backup my laptop computer locally and Carbonite for an off-site backup. I tried using Carbonite recently to restore a folder containing photos. The … read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
For years Ive operated with a paid eudora. Starting several
For years I've operated with a paid eudora. Starting several days ago the email reader would no longer render graphics although straight text still displayed. I've looked at the HTML code and can see … read more
Chris Baxter
Chris Baxter
28 satisfied customers
Yes, I did give you a rating. Not one to be ashamed off and
Yes, I did give you a rating. Not one to be ashamed off and I gave you a bonus. But now I have a new problem and your expert advice could well be very useful. My troubles started with Norton. Apart fr… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have J.V.C. digital video camera mini DV 1.33mega pixel.
I have J.V.C. digital video camera mini DV 1.33mega pixel. I have several tapes that I have videod over the years and have not been able to download them through pressure of work. I have just bought a… read more
Thomas
Thomas
IT Specialist
Vocational, Technical or Trade Scho
523 satisfied customers
I can not load Visioneer Cardreader 100 into Windows 7. It
I can not load Visioneer Cardreader 100 into Windows 7. It looks like it loads, but it won't open. The error message I get is "resolution is not suitable, but I have changed the resolution to many dif… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I have had continual problems with power director 9 as it
I have had continual problems with power director 9 as it freezes constantly every time I add new film or effects to the project I am working on. This has necessitated having to save each individual c… read more
The A+ PCTech
The A+ PCTech
Ticket To Work Program
Vocational, Technical or Trade Scho
385 satisfied customers
I have been backing up my calender on a USB flash drive. It
I have been backing up my calender on a USB flash drive. It worked just fine until now. I now receive a message that it has reached its maximum and will not import backed-up calendar entries. I remove… read more
SPeducation
SPeducation
Special Education Teacher
Master\u0027s Degree
36 satisfied customers
What is "Black list of licenses corruped". Also, when I try
What is "Black list of licenses corruped". Also, when I try to run the data-base again, i just keep getting "that the data-base is corruped. How can I repair or fix this? Thank you… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x