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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 955
Experience:  Computer Software Support specialist for more that 10 years
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I need Webroot Security on this device. Can you help me? I

Customer Question

I need Webroot Security on this device. Can you help me?
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: I have not used this computer since my Kaspersky Security expired, around November, 2017.
JA: Do you plan on doing the work yourself?
Customer: If I am able. I already have webroot on my other computer.
JA: Anything else we should know to help you best?
Customer: I do have Geek Squad Support.
Submitted: 8 months ago.
Category: Software
Expert:  Michael T replied 8 months ago.

Hi, my name is ***** ***** will be assisting you with this issue.

Ive been doing this for 20 years and you dont want webroot on your computer.

It lets EVERYTHING through, tried and tested against all others....

Would you like my recommendation instead?

Im just thinking about you the customer....

There is a reason i get all of the geek squads customers :-)

Customer: replied 8 months ago.
What is your recommendation, and how much does it cost?
Customer: replied 8 months ago.
Forget it. Please refund my $5.00
Expert:  Michael T replied 8 months ago.

I own a computer repair shop in Houston and ive tested them all against eachtoher and thru different attacks

Norton Antivirus is by far the best product out there. For standard edition it is $74 after tax.

Im putting it on a customers computer right now

Customer: replied 8 months ago.
Do nothing with this computer
Customer: replied 8 months ago.
Refund my $5.00
Expert:  Michael T replied 8 months ago.

Hey its your safety im worried about... If you want nasty viruses thats fine

Customer: replied 8 months ago.
Refund my $5.00 now.