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I need to recover my google account. My s6. I have rhe

Customer Question
I need to recover...

I need to recover my google account

Technician's Assistant: What device or product does this involve?

My s6

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

I have rhe account on my laptop and it's also my facebook email but giogle says they cant verify ita mine my other accounts are also in my laptop

Technician's Assistant: How do you usually access Facebook? On a phone or tablet, or through a web browser?

Customer:***@******.*** is the one I want on my phone but cant add it

Technician's Assistant: What troubleshooting have you tried?

From this phone

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That should do it

Submitted: 5 months ago.Category: Software
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Customer reply replied 5 months ago
Hp stream
Customer reply replied 5 months ago
Windows 10
Customer reply replied 5 months ago
I have tried to recover it several times and I can access it from my laptop
Answered in 6 hours by:
3/9/2018
Software technician: syseng, Systems Engineer replied 5 months ago
syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 7,938
Experience: Microsoft & Cisco Certified, Linux, 20 years experience
Verified

Hello,

My name is David.

Just to clarify, you can login and access your Gmail account from your laptop but not on your phone correct?

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