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Not sure I'm where I am suppose to be, I just bought a new
good morning. not sure I'm where I am suppose to be, I just bought a new computer and cant load my Microsoft. I have tried to reset my password ***** I think its locked up … read more
John
John
System/Network administrator
High School or GED
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I forgot my PIN and stuck in locked mode JA: Which software or app can I help with? Customer: McAfee using windows 10 JA: What have you tried so far with your McAfee software? Customer: the unlock loc… read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
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McAfee locked my telephone. I have been having problems with
McAfee locked my telephone. I have been having problems with everything. In order to unlock the "owner" needs to be contacted at an e-mail address I have never used. I also requested a pin # so that I… read more
Chris Baxter
Chris Baxter
28 satisfied customers
I am locked out on my lap top computer it won't let me sign
I am locked out on my lap top computer it won't let me sign in with my pin number … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I was trying to reset my galaxy s6 Samsung back to factory
I was trying to reset my galaxy s6 Samsung back to factory reset and it took me to McAfee Mobile Security to enter my pin number. I don't remember it. I have my new S8Samsung Galaxy so I don't need th… read more
Chris L.
Chris L.
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Vocational, Technical or Trade Scho
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I have s second computer that went from PIN Number to
I have s second computer that went from PIN Number to password. I forgot my password ***** I can not get into my second computer. … read more
David L.
David L.
Bachelor's Degree
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My phone is locked up and I cannot not unlock without a pin
My phone is locked up and I cannot not unlock without a pin # … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have Windows 10 (came with the PC). I had shut it down for
I have Windows 10 (came with the PC). I had shut it down for a few days while out of town. I'm wanting to get back on my PC but it does not recognize my Pin, which I know is correct. How do I overcome… read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
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I have Windows 10 and one of the programs I have is
Good morning. I have Windows 10 and one of the programs I have is Microsoft Mahjong, the premium version that I updated to. After a system update yesterday I now can't get the game to open from where … read more
Cody
Cody
Computer Science
2,527 satisfied customers
I installed MacAfee on my cell phones, had trouble with my
I installed MacAfee on my cell phones, had trouble with my family plan and went to Verizon to get the phone plan fixed. the lady that helped me there, pulled the sim card from my old phone, told me th… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I loaded Mc Afee mobil security a few days ago. I removed my
I loaded Mc Afee mobil security a few days ago. I removed my portable memory card from my phone to get some pics. Now my phone is locked, and is asking for a pin to unlock the phone. I tried my usual … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
903 satisfied customers
IOk U, I have a problem. Mcafee mobile security has locked
Mcafee mobile security has locked my phone and I can't use it … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
My computer was downloading windows 10 and it locked me out.
My computer was downloading windows 10 and it locked me out. It won't except and passwords revised email nothing. And I am ready to cry HELP… read more
Kris R
Kris R
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I have a lg flex us cellular locked out with no service or
i have a lg flex us cellular locked out with no service or the retrieval email, is there an unlock pin… read more
RandyNetwork Tech
RandyNetwork Tech
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my Samsung galaxy note 4 has MacAfee mobile security on it
my Samsung galaxy note 4 has MacAfee mobile security on it and something happened when I was on an airline wifi and the phone just locked itself for no reason. I put in the pin but the unlock button i… read more
Pete
Pete
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Bachelor's Degree
1,138 satisfied customers
I set up a password ***** my mobile device thru mcafee inovations
I set up a password ***** my mobile device thru mcafee inovations a program on my phone. Problem is I have forgotten the password. Now I am locked out of my phone. What can be done to resolve this.… read more
RandyNetwork Tech
RandyNetwork Tech
1,758 satisfied customers
please provide instructions to install Symantgec Q&A Ver. 4.0 into Win
please provide instructions to install Symantgec Q&A Ver. 4.0 into Windows 7 pro, Windows virtual XP mode is installed.… read more
caraleneK
caraleneK
Service Manager
1,886 satisfied customers
I own my computer. My CIO has left the company. I do not have
I own my computer. My CIO has left the company. I do not have the pin. I am not an authorized user and have to update my payment info. How do I get the password?… read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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