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Cant access my gooogle or microsoft files. Cannot access…

Cant access my gooogle...

Cant access my gooogle or microsoft files

Technician's Assistant: What device or product does this involve?

Cannot access google or microft (cant think of the word

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

Cant access google and microft accounts

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

My computr broke down and am trying to set up a laptop

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Toshiba and i think i am running win 8

Technician's Assistant: What have you tried so far with your Toshiba? Have you installed any updates recently?

The real problem is i am unable to make passwords for them

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Yes, the data in these qccounts may be 15 years old and so i am conflicting with that

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Answered in 2 hours by:
3/8/2018
Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 47,537
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to access the files?

Please let me know

Thank you

Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 47,537
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified
Richard and 87 other Software Specialists are ready to help you
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Customer reply replied 5 months ago
Also need [email protected],com. Gmail
Customer reply replied 5 months ago
What have you done lately.....can you get my email up...using I iPad

Thank you

Please note, these instructions are done on a computer

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Ask Your Own Software Question
Customer reply replied 5 months ago
Telephone(###) ###-####till 3 pm

I am connecting to your computer

Did you see the instructions I gave?

Ask Your Own Software Question
Customer reply replied 5 months ago
can we try again?10:am to make the connection?

Send a message here when you can please

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Richard
Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 47,537
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Experience: Over 15 year experience in Computers, Mobile devices and Networks

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