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I wish to retrieve photos of my postings dated 8./7/17 ID #

Customer Question
Hi, I wish to...

Hi, I wish to retrieve photos of my postings dated 8./7/17 ID #(###) ###-#### My name is*****: What's the brand and model of your computer? And the Operating System (OS)?

I am using a HP PAVILION P6367 WITYH WINDOWS 7

Technician's Assistant: What have you tried so far with your Pavilion? Have you installed any updates recently?

I CAN GET ONTO CRAIGS LIST AND FIND THE ADD BUT CANNOT SEE ANY PHOTOS THAT I ORIGINALLY POSTED . I AM TRYING TO RETRIVE THE PHOTOS AS I AM NOW SELLING THE PROPERTY

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

NOPE THATS IT

Submitted: 4 months ago.Category: Software
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Answered in 2 hours by:
3/7/2018
Software technician: Kris Rodgers, IT Manager replied 4 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Software
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

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Customer reply replied 4 months ago
ok lets start
Software technician: Kris Rodgers, IT Manager replied 4 months ago

Hi

Were are you trying to receive these from?

Thanks

Kris

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Customer reply replied 4 months ago
WE ARE TRYING TO RETRIVE THE PHOTOS FROM CRAIGS LIST :( SFV )SAN FERANDO VALLEY EDITION
8/7/2017 ID #(###) ###-#### HOUSE FOR RENTAL / NAME WILMA TYSON
Customer reply replied 4 months ago
ARE YOU STILL THERE
Software technician: Kris Rodgers, IT Manager replied 4 months ago

Yes, aee you on mac or windows?

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Customer reply replied 4 months ago
windows
Software technician: Kris Rodgers, IT Manager replied 4 months ago

Please run this to allow me to connect: http://www.justanswer.com/remotedesktop/join.aspx?Session=85f88d09-5ca8-463d-a983-7831942a72e4

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Customer reply replied 4 months ago
I'm asking you how I can get my photos at Craigslist from the post that I told you about. I do not want to spend another $39.00, I just want to know how I can get my photos.
Customer reply replied 4 months ago
NO, I DO NOT WANT TO BE REMOTELY CONNECT
Software technician: Kris Rodgers, IT Manager replied 4 months ago

OK.

Are you aware of the costs of this service without the remote assistance?

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Customer reply replied 4 months ago
cost is $5.00, all we are asking is how we can retrieve the photos from the CL SFV posting dated 08/17/17 ID #6092995406 house rental. The craigslist help recommends you to answer questions regarding our postings.
Software technician: Kris Rodgers, IT Manager replied 4 months ago

The service is not $5.00 and you have been charged more than that.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####and speak to the billing team and once you're happy, let me know and we can continue.
Regards
Kris

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Customer reply replied 4 months ago
I have contacted customer service and we are aware of the billing , I just need the steps on how I can retrive the photos
Customer reply replied 4 months ago
are you there ?
Software technician: Kris Rodgers, IT Manager replied 4 months ago

Yes, do you have the URL to the craigs list add?

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Category: Software
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