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Since allowing my notebook to update I do not have access to
Since allowing my notebook to update I do not have access to my device. I am locked out of my outlook account. Apparently my old mobile number cannot be changed to my new one. … read more
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David L
Bachelor's Degree
5,410 satisfied customers
I recently took possession of a new Spectre laptop, which
I recently took possession of a new Spectre laptop, which was loaded with a one month trial of Office 365 Home which has now expired and although I renewed my subscription on 1st Feb 2018 my system do… read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
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Facebook will not remove my old profile. I don't have email
Facebook will not remove my old profile. I don't have email or login information to deactivate account and my friends are still connected. What are my options? … read more
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Richard
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IT Manager, Consultant
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Tried to log in and my password was not accepted. got new
tried to log in and my password ***** not accepted. got new password ***** microsoft3 time and computer wood not accept any of them???????? computer only 3 months old … read more
Isaac Franklin
Isaac Franklin
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Apparently I have been hacked, I am 70 years old so I messed
Apparently I have been hacked, I am 70 years old so I messed up and have several facebook accounts, how do I delete the old accounts … read more
Benjie
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My hotmail won't accept my password. I have gone thru the
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Byron
Byron
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I forgot my password on my old laptop. It's an Asus. Not for
I forgot my password ***** my old laptop JA: What's the brand/model and Operating System (OS) of your laptop? Customer: It's an Asus JA: What have you tried so far with your Asus? Have you installed a… read more
Jess M.
Jess M.
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I will try to convey my problems with skype although even I
Hello,I will try to convey my problems with skype although even I find it quite confusing and exceptionally frustrating.Near the end of Sept. 2017 I tried to make a call from Dar Es Salam. At that tim… read more
Chris L.
Chris L.
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I'm here on behalf of my boyfriend who is currently at work
I'm here on behalf of my boyfriend who is currently at work and cannot contact you himself, his Skype has been hacked for the second time this week. I informed him of the first time when I got a link … read more
Michael T
Michael T
1,795 satisfied customers
I received an email that my facebook account password was
I received an email that my facebook account password ***** reset by someone in Hong Kong. I tried to reset it and it came saying my old password ***** wrong so it must have been hacked and could be i… read more
Richard
Richard
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Need EVERNOTE EXPERT ONLY please. I am looking for an
Need EVERNOTE EXPERT ONLY please. I am looking for an evernote expert to help me go into my account and restore backups from 3 days ago. I accidentally removed formatting which erased my passwords for… read more
Ricky Expert
Ricky Expert
Bachelor's Degree
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Today I got a call from my son who told me he had gotten a
Today I got a call from my son who told me he had gotten a Skype message of "attempted contact" with attached files that were pornographic> I have not used Skype in at least 5 years and now have an… read more
Tim
Tim
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On 7-22 or 7-23 of this year my LinkedIn account was hacked
On 7-22 or 7-23 of this year my LinkedIn account was hacked into, password ***** changed and I was suddenly blocked from getting onto my own page. Someone else had taken it over. You guys sent me a no… read more
Pete
Pete
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For the past ten years or so I have had a Dell computer with Windows 7
For the past ten years or so I have had a Dell computer with Windows 7 software installed. Recently, I was advised to buy a new computer, which I did. I hired a technician to install the device for me… read more
Chris L.
Chris L.
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I think I may have been hacked. This is the fourth time in
I think I may have been hacked. This is the fourth time in two weeks that I have been asked to change my password XXXXX yahoo. This time I am locked out of everything. No matter where I go, facebook, … read more
Martin
Martin
Network Engineering Diploma
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Hi Guys, I am 52 years old and no internet expert by any means.
Hi Guys, I am 52 years old and no internet expert by any means. My kids have left home and I am a single parent. Today my facebook account ask me for my password XXXXX email. I either could not rememb… read more
Nick H.
Nick H.
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I could not access my skype site. After many attempts I applied
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Dustin
Dustin
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have a picasa account for years where all my photos were imported
have a picasa account for years where all my photos were imported to but can not get to my account and can not get help from google...changed from windows vista to windows 7...why?… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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