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I am trying to install Adobe-pro DC and there are

Customer Question
I am trying to...

I am trying to install Adobe-pro DC and there are reoccurring errors and it stops installing. Can you help me?

Technician's Assistant: Which Adobe product do you have?

It says Acrobat pro DC

Technician's Assistant: What have you tried so far with your Acrobat?

I downloaded and now am in the installation process

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I purchased the monthly payment plan through Pay Pal and I really am not too sure as to what I am doing at this point.

Submitted: 4 months ago.Category: Software
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Answered in 1 minute by:
3/6/2018
Software technician: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Software technician: Cody, Senior Systems Administrator replied 4 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 4 months ago
No I am not paying any more.
Customer reply replied 4 months ago
I was under the impression the $5 fee covered your assistance.
Customer reply replied 4 months ago
Cody are you there?
Software technician: Cody, Senior Systems Administrator replied 4 months ago

sorry we do charge for our time

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