Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

Yesterday I singed up for Ancestry and today it comes up…

Yesterday I singed up...

Yesterday I singed up for Ancestry and today it comes up sing up for 14 days free.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

It an HP S2031

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Just todayand I should,t have to sign up again

Show More
Show Less
Ask Your Own Software Question
Answered in 4 hours by:
3/6/2018
Kris Rodgers
Kris Rodgers, IT Manager
Category: Software
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.

Ask Your Own Software Question
Customer reply replied 1 month ago
I am ready now. it is Wed. March 7 @ 4:14
Customer reply replied 1 month ago
Everything is working now. Thank you.

What was the issue?

My goal is to give you the best experience possible!
I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today.
If you need more assistance, please use the reply box and let me know.
Rating does not stop you from getting back to me in the event you need me.
It has been a pleasure assisting you today.

Kris Rodgers
Kris Rodgers, IT Manager
Category: Software
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified
Kris Rodgers and 87 other Software Specialists are ready to help you
Ask your own question now
Was this answer helpful?
Ask Kris Rodgers Your Own Question
Kris Rodgers
Kris Rodgers
Kris Rodgers, IT Manager
Category: Software
Satisfied Customers: 4,547
4,547 Satisfied Customers
Experience: IT Manager at Wood Group PSN

Kris Rodgers is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

670 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

505 satisfied customers

Certified Software expert with over 10 years experience.

IT Miro

IT Miro

Computer Scientist

497 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Jins M. N.

Jins M. N.

Computer Hardware Engineer

463 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

456 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

164 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
Are you a NORTON personnel? I have Norton anti virus yearly
I get this message from Norton's your data is at rick and then it says fix it which do but it doesn't back up is the item ay risk it seems everything is ticks with a green sign except that … read more
Michael Rademacher
Michael Rademacher
MBA
4 satisfied customers
I am having problems with Word and Excel. I'm running 10. I.
Hi, I am having problems with Word and Excel. I'm running 10. I … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,276 satisfied customers
I forgot the password to get onto my facebook account. The
I forgot the password ***** get onto my facebook account … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I'm trying to link our pandora music to my new Alexa Dot.
Hi. I'm trying to link our pandora music to my new Alexa Dot. Pandora link is asking for a verification code. I don't have one. Can you help me? … read more
Michael Rademacher
Michael Rademacher
MBA
4 satisfied customers
We are trying to work on tk20, however, when we downloaded
We are trying to work on tk20, however, when we downloaded on google chrome a not private signal came up. Would not allow us to access. I am a faculty member at SVSU in Michigan Nancy DeBoer … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
J" J'ai complété une déclaration de revenus 2017 pour un
J'ai complété une déclaration de revenus 2017 pour un particulier avec votre logiciel Turbotax 2017 (Key code(###) ###-####229-6***-***-****). J'essaie d'envoyer cette déclaration à l'ARC par IMPONET. Votre logiciel dit que je ne peux pas utiliser IMPOTNET car selon lui j'aurais demandé une déduction des dépenses liées à la recherche scientifique et au développement expérimental. En réalité je n'ai pas fait un telle demande car j'ai uniquement entré l'info de 2 relevés T4 aux cases 14, 17, 18, 22, 24, 26, 55 et 85. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
I can not get my movie pass on a app. I dont under standd.
i can not get my movie pass on a app JA: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)? Customer: i dont under standd JA: Are there any ant… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
I have been a member since the Ghin system was set up. I
I have been a member since the Ghin system was set up. I have going through each year through my club in Westlake Village , California. I now want to go back and look at each year and review my progre… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I cannot remember password for my computer and do not have a
I cannot remember password ***** my computer and do not have a password ***** disk. How do l get past this to reset my computer. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I need to renew my payment card as it has just run out and
I need to renew my payment card as it has just run out and has to be renewed … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,129 satisfied customers
I I am having trouble downloading my app. I had this app on
I I am having trouble downloading my app. I had this app on my tablet but want it on my laptop but it won't allow me tp do so. I no longer have the tablet … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I just updated my skype and when I sign in all my old
I just updated my skype and when I sign in all my old contacts have been deleted … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
3 satisfied customers
I have a student version of autocad 2012. I'm trying to
My name is***** have a student version of autocad 2012. I'm trying to renew the license but I can't seem to get around this file called ProgramData\FLEXnet\adskflex_00691b00_tsf.data_backup.001. I era… read more
Michael Rademacher
Michael Rademacher
MBA
4 satisfied customers
I have been a member for years and can't get into my pogo
I have been a member for years and can't get into my pogo account . I am***@******.*** . I was wondering if it has expired and if it has I will renew it … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I need drivers for my pixal 2 xl so my desktop will
I need drivers for my pixal 2 xl so my desktop will recognize my phone … read more
Ricky Kresslein
Ricky Kresslein
Bachelor\u0027s Degree
787 satisfied customers
Having trouble re installing my total security It was
Hi josh - having trouble re installing my total security It was installed automatically about a half year ago. … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
461 satisfied customers
Need help installing Webroot Security. Webroot Secure
Webroot Secure anywhere to be installed in Windows 10 … read more
John
John
System/Network administrator
High School or GED
2,069 satisfied customers
I went to log on this am, it asked me to back up files, I
I went to log on this am, it asked me to back up files, I did this. Now when I return, all my files, desktop, and favorites are deleted. Can you please help … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x