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I want to talk to someone over the phone. I am a senior 71…

Customer Question
I want to talk...

I want to talk to someone over the phone. I am a senior 71 years and don’t really know the computer Monica(###) ###-####

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

Verizon

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

Please call me. I am 71 years old and don’t really know the computer.(###) ###-####

Submitted: 5 months ago.Category: Software
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Customer reply replied 5 months ago
Call me on the phone. We are getting nowhere.(###) ###-####
Customer reply replied 5 months ago
You don’t need to work on anything. I just need to set up my password ***** ID. Now call me on the phone!!!!!
Answered in 10 minutes by:
2/6/2018
Software technician: Kris Rodgers, IT Manager replied 5 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Software
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 5 months ago
Get me your manager and tell him to call me on the phone. I’m getting tired of this before I change companies!!!
Software technician: Kris Rodgers, IT Manager replied 5 months ago

Hi,

For my manager please call 1(###) ###-####

Thanks

Kris

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