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Forgot password only remember pin. Windows 10. Hp pavilion…

Customer Question
Forgot password ***** remember...

Forgot password ***** remember pin

Technician's Assistant: What device or product does this involve?

Windows 10

Technician's Assistant: What's the brand and model of your computer?

Hp pavilion g6-1310 noteboik pc

Technician's Assistant: What have you tried so far with your Pavilion? Have you installed any updates recently?

Tried to update windows 10 from version 1703 to1709

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Bask tried but now pc only asks for password ***** pin

Submitted: 5 months ago.Category: Software
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Customer reply replied 5 months ago
Any ideas
Customer reply replied 5 months ago
When can I expect a response ?
Answered in 2 hours by:
2/6/2018
Software technician: Viet - Computer Tech, Computer Support Specialist replied 5 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 40,834
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Is it the PC computer's login password?

Does the PC show an email address when it asks for the password?
Please reply at the box below. Thank you,

Ask Your Own Software Question
Software technician: Viet - Computer Tech, Computer Support Specialist replied 5 months ago

Please type at the box below, then click on the Send button below to communicate with me, so I can help; we can schedule a time. Thank you.

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