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I just bought a safecart product bur I cant activate it.

Customer Question
I just bought a...

I just bought a safecart product bur I cant activate it

Technician's Assistant: What device or product does this involve?

Malware

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Compact I think it is a Hewlett Packard it is eleven years and has windows 7

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I just bought this program 10 minutes ago and it told me to activate this there were6 easy steps. step one said launch soft ware but there is no way of doing that

Submitted: 6 months ago.Category: Software
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Answered in 18 hours by:
2/7/2018
Software technician: Josh, Computer Enthusiast replied 6 months ago
Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 22,318
Experience: Software expert
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Customer reply replied 6 months ago
Never mind I have solved the problem and I do not need you any more; thanks
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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