Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have a E11832 revised edition V2, still under warranty,

Customer Question
I have a E11832...

I have a E11832 revised edition V2 , still under warranty, screen comes on but only hibernating

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Asus, E11382, revised edition V2

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Aprox 1 month

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Only that its under warranty

Submitted: 7 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 5 hours by:
1/19/2018
Software technician: Elgin Vega,
 replied 7 months ago
Elgin Vega
Category: Software
Satisfied Customers: 191
Experience: Tech Support annalist at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

Does your computer have a serial number on it?

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
Am using Lightroom to edit photos. I want to transfer a
Am using Lightroom to edit photos. I want to transfer a group to my desktop for uploading to my yacht club online site. I can't seem to do it.. How can I do it.? … read more
Chris Baxter
Chris Baxter
28 satisfied customers
Wont charge. Asus notepad. Android s/nD10KAS052522. STARTED
wont charge JA: What device or product does this involve? Customer: asus notepad JA: What Asus model do you have? And the Operating System (OS)? Customer: android s/nD10KAS052522 JA: How long has this… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I have multiple rigs setup for mining and some are ethOS and
I have multiple rigs setup for mining and some are ethOS and others windows. I went to swap out some GPU's, now my Asus B250 mining 19 GPU mobo is stuck in an endless boot loop. I have 1) cleared CMOS… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
I just bought a new HP laptop, i7 7th gen, 2.7 GHz. It takes
I just bought a new HP laptop, i7 7th gen, 2.7 GHz. It takes 10-20 seconds to shut down, 30-40 seconds to boot, but around 200 seconds to restart. No updates are installing during this time. Is this n… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
Forgot my asus tablet password, t100taf windows 8, have not
I just want to transfer pics from my apple 7 to the tablet to free up some storage on my phone… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
In MS Excel 2013, I have a line chart showing some financial
Hello...In MS Excel 2013, I have a line chart showing some financial data. My x axis is monthly data from columns in the corrsponding worksheet. I'm having trouble adding more months to the x axis lab… read more
The-PC-Guy
The-PC-Guy
Bachelor\u0027s Degree
630 satisfied customers
What should I do about a Lenovo notebook screen that
What should I do about a Lenovo notebook screen that suddenly started flickering for no apparent reason? I restarted the system but it still remains flickering.… read more
Mr.Med
Mr.Med
1,223 satisfied customers
I just got a new Lenovo P50. Did the standard steps for
I just got a new Lenovo P50. Did the standard steps for improving speed and boot time. But when I turn the computer on, or even simply wake from hibernate, it opens to a black screen with a big Lenovo… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I 28 May 2016 11:04 I to lost my password my RCA Cambio w101
I28 May 2016 11:04 I to lost my password ***** RCA Cambio w101 v2)with window 10 in it.How do I reset it to reset it… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
To Wikipedia expert: Could you revise my new Wikipedia
To Wikipedia expert: Could you revise my new Wikipedia article that I have drafted about my book?… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
HANNIGAN ONLY. Could you make revision as well as addition
FOR ***** *****NIGAN ONLY. Could you make revision as well as addition on these Wikipedia pages?… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
To Wikipedia edit expert: Could you get rid of red color
To Wikipedia edit expert: Could you get rid of red color appearing on two references? I have the supporting link/document for the verification.… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Why does my PC randomly restart and the have a window that
why does my PC randomly restart and the have a window that says"keep the USB drive plugged in .......… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I have a asus laptop computer that crashed.i have windows 7
I have a asus laptop computer that crashed.i have windows 7 installed.i am in mexico and do not have recovery disc.can I download windows 7 from friends computer to a flashdrive and reinstall.i do hav… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have an ASUS Eee PC 10005PEB rreed01s that was given to me
I have an ASUS Eee PC 10005PEB rreed01s that was given to me by my new wife's son that had administrator not me with Windows 7 starter edition. I paid for and upgraded it to Windows 7 home edition but… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Hi, I havent been able to raise the volume from 0 for nearly
Hi, I haven't been able to raise the volume from 0 for nearly three weeks on my new ASUS 2400 Dimensions 24 inch screen monitor which a friend bought as a gift for me a month ago. He died two days ago… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
223 satisfied customers
Asus Tablet Windows 8 rt I am having trouble with it ....it
Asus Tablet Windows 8 rt I am having trouble with it ....it is behaving like it has a virus cheers A… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
1,200 satisfied customers
OK, Here is that question! Sometimes when I walk away from
OK, Here is that question! Sometimes when I walk away from the computer for a few minutes, it stops responding, no video. hard drive is doing something but it won't wake up. I changed the power button… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x