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Have LR Classic CC, I have mobile on my iPad with all of my…

Customer Question
Have LR Classic CC...

Have LR Classic CC, I have mobile on my iPad with all of my files/images. On my laptop it is different, many files with missing pictures, multiples of files. Contacted LR support, their recommendation is not working! I am mystified!

Technician's Assistant: What Operating System (OS) are you running on your iPad?

Sierra

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

IPad has been good for months, I like the edit features on my laptop. I have connected files with pictures to no avail

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Help

Submitted: 7 months ago.Category: Software
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Answered in 4 hours by:
1/17/2018
Software technician: Pete, Computer Expert replied 7 months ago
Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 20,637
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Software technician: Pete, Computer Expert replied 7 months ago

Are you using the same account on both the iPad and the laptop?

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Software technician: Pete, Computer Expert replied 6 months ago

I haven't heard back from you yet - please reply and let me know if you still need assistance with this.

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