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I have the Windows Vista Basic operating system disc that…

Customer Question
I have the Windows...

I have the Windows Vista Basic operating system disc that came with the NS840 unit. Do I need an application program to make the system operate? The system does not work now and needs to be reinstalled.

Technician's Assistant: Which software or app can I help with?

I don't know what I need. The repair tech said I need to reload the program but I don't have one only the operating system disc.

Technician's Assistant: What have you tried so far with your software?

Nothing yet.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I don't know enough to ask an intelligent question.

Submitted: 6 months ago.Category: Software
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Answered in 4 minutes by:
1/8/2018
Software technician: Chris L., Support Specialist replied 6 months ago
Chris L.
Chris L., Support Specialist
Category: Software
Satisfied Customers: 5,765
Experience: Certified Software expert with over 10 years experience.
Verified

Hello my name is ***** ***** I will be happy to assist you. Are you saying the computer doesn't work and you need an operating system installed on it?

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Category: Software
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775 Satisfied Customers
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Jess M.

Jess M.

Computer Support Specialist

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Computer Software Support specialist for more that 10 years

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Support Specialist

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12+ years experience. Expert in installing and problem fixing of softwares.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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