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I have a Money plus and it has ceased to work and freezes up…

Customer Question
I have a Money...

I have a Money plus and it has ceased to work and freezes up after I go to the find option and try to make a report. I have windows 10 with the most recent update. Is there anyway it can be fixed or can I download the program again?

Technician's Assistant: What exactly is frozen or not starting up for you?

In Microsoft Money Plus when you try to make a report or look up a report it freezes and I have to restart my computer to get it closed

Technician's Assistant: When did you last update Microsoft Money?

It was installed on this computer November 2016

Technician's Assistant: What have you tried so far with your Microsoft Money?

I tried to find a version I could reinstall. No luck

Submitted: 6 months ago.Category: Software
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Customer reply replied 6 months ago
When I try to find a name such as Verizon it will find all the transactions but will not let me make a report. It freezes and I have to restart my computer to close the program.
Customer reply replied 6 months ago
Is there a version I can download to replace the one that I have.
Customer reply replied 6 months ago
Please cancel this program
Answered in 12 hours by:
1/9/2018
Software technician: Richard, Software Specialist replied 6 months ago
Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 47,275
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When did this problem start?

Please let me know

Thank you

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