Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

An erroneous software uploaded on my computer and wiped out…

Customer Question
An erroneous software uploaded...

An erroneous software uploaded on my computer and wiped out windows 10. How can I get it back without having to rebuy windows 10?

Technician's Assistant: Which software or app can I help with?

Reimage software uploaded and did a scan on my computer, and when it was done (without my ok), wiped out windows 10. How can I get windows 10 without having to rebuy it again.,

Technician's Assistant: The Software Technician will be able to walk you through that. What have you tried so far with your software?

Where am I in the current list of clients to be answered?

Technician's Assistant: The Software Technician will be able to walk you through that. Anything else you want the Software Expert to know before I connect you?

No. Currently on an iPad, and have the computer at my side. No on the computer at this time.

Submitted: 7 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 5 minutes by:
1/8/2018
Software technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

Ask Your Own Software Question
Software technician: Bryan, Computer Support Specialist replied 7 months ago

Just to clarify, which version of Windows was your computer rolled back to?

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I've had al MSN account for years. Today, when I attempt to
I've had al MSN account for years. Today, when I attempt to log in I am sent to a Create account page and can't get lin to my email. What's going on? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
Windows 10 password no longer works. Windows 10 64 bit. Cant
Windows 10 password ***** longer works. JA: Which software or app can I help with? Customer: Windows 10 64 bit JA: What have you tried so far with your software? Customer: cant get on because it won't… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I can not login in to Microsoft. can not remember my pass
I can not login in to Microsoft. can not remember my pass word. My acct. is jnwspoon … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,388 satisfied customers
In attempt to update loading program, it runs and never
In attempt to update loading program, it runs and never exceed 82% and blocks use of computer. … read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
Diplom
523 satisfied customers
I'm running Thunderbird (v. 52.5.2 32 bit) on a Dell
I'm running Thunderbird (v. 52.5.2 32 bit) on a Dell notebook running Windows 10. My Thunderbird has two main folders I use (“Current clients” and “Old clients”), each of which have a number of Client… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Purchased Avast Cleanup on 6/26/17......where did it go? How
Purchased Avast Cleanup on 6/26/17......where did it go? How do I get a scan done? … read more
Emanuel Flores
Emanuel Flores
Associates Degree
80 satisfied customers
How do i by pass neat software and just scanner on windows
How do i by pass neat software and just scanner on windows 10 … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
803 satisfied customers
Rton Power Eraser and it has advised I run a Cloud Scan how
rton Power Eraser and it has advised I run a Cloud Scan how can I do this … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
Windows 10 has just been installed on my Dell laptop
Windows 10 has just been installed on my Dell laptop overnite without my consent The initiating box says that my Windows 7 will be reinstalled if I click on "decline". I have done that multiple times … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I am using windows 10 and I have what looks like an inverted
I am using windows 10 and I have what looks like an inverted L on my desktop and it appears on all my applications when I open them… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have had a problem upgrading to windows 10 things did not
I have had a problem upgrading to windows 10 things did not work and hung up my magicjack phone SO I reverted back to windows 7 NOW iTunes does not work and my windows live mail lost all of my folders… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Does anyone know about setting up WeChat I downloaded the
Hello, Does anyone know about setting up WeChat I downloaded the software and then tried to trouble shoot it and it has an issue, Incompatible Application.… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Hi, Im taking a regrettable class online. For an essay question
Hi, I'm taking a regrettable class online. For an essay question , I have to scan a magazine photo and include it w my essay. I was going to use the Time magazine cover photo from the March 17, 2014 i… read more
ChrisC
ChrisC
PC Technician
Associate Degree
661 satisfied customers
I have subscribed a mcafee antivirus protection and as I was
I have subscribed a mcafee antivirus protection and as I was downloading a photo editor software, some infected files were stored on my computer, one of them being the megabrowser which I cannot delet… read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
543 satisfied customers
I get a small blue screen randomly which stays on for a very
I get a small blue screen randomly which stays on for a very short time and then shuts the computer down, shortly afterward it automatically restarts it. This has been happening for some time. Cannot … read more
MrBargain
MrBargain
Friendly Neighborhood Geek
Associate Degree
18 satisfied customers
Gday from Australia. This happens about once a week and
G'day from Australia. This happens about once a week and I believe that it is a virus of some sort About once a week when I turn on the computer and try to type text in, I can only type about 5 charac… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
I am a doctor and I need to have a standard form that I fill
I am a doctor and I need to have a standard form that I fill out online-while speaking with clients on the phone that I then email to them. I am currently using one in drop box that sucks- deletes for… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
I have a Trojan virus from Antivirus 2012. PC Tools and Defender
I have a Trojan virus from Antivirus 2012. PC Tools and Defender didn't spot it and didn't remove it. PC Cleaner Pro and Reimage see it but, I don't want to pay again like I did for PC Tools. Is there… read more
Computer Expert
Computer Expert
Network Engineer
Bachelor\u0027s Degree
593 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x