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I had a blue screen + a stop code / failed / win 32 base.sym…

Customer Question
I had a blue...

I had a blue screen + a stop code / failed / win 32 base.sym what does it mean and is it a problem with windows or hard drive

Technician's Assistant: Does the hard drive icon appear on your desktop?

Not that I noticed

Technician's Assistant: Have you tried accessing the drive on a different computer?

I have already had windows 10 replaced because the told me it was corruppt

Submitted: 1 month ago.Category: Software
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1/8/2018
Software technician: syseng, Systems Engineer replied 1 month ago
syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 7,119
Experience: Microsoft & Cisco Certified, Linux, 20 years experience
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My name is David.

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Software technician: syseng, Systems Engineer replied 1 month ago

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