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I can't get my e-mail. AOL. Chrome connect with aol then…

Customer Question
I can't get my...

I can't get my e-mail

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

AOL

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Chrome connect with aol then going to mail

Technician's Assistant: What troubleshooting have you tried?

2-3

Submitted: 6 months ago.Category: Software
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Answered in 5 minutes by:
1/8/2018
Software technician: Jason Jones, Computer Technician replied 6 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Software
Satisfied Customers: 19,268
Experience: 10+ years of work experience.
Verified

Good day,

May I ask what problem you are having when you attempt to access your email?

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Customer reply replied 6 months ago
it won't load show an "face" unable to load
Software technician: Jason Jones, Computer Technician replied 6 months ago

Thank you for the update. May I connect with you remotely to troubleshoot the issue directly? When the remote session begins, we will be able to communicate back and forth via a chat window that will appear on your computer screen.

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Customer reply replied 6 months ago
No this just answer is scam why should I have to pay to have Aol fix when I’m a customer please credit my $5.00
Software technician: Jason Jones, Computer Technician replied 6 months ago

This is no scam. You may have found yourself on this page by accident. We are not AOL.

I will send in your refund request and close this ticket.

Thank you,

***** *****

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