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Don't know if I connected the right person...I need to

Customer Question
Don't know if I...

Don't know if I connected the right person...I need to delete an old Apple ID from my iPad in order to install FaceBook on my new iPad. I moved from West to Valley Mills in Texas and had to use Windstream instead of ATT

Technician's Assistant: When did you last update your Facebook?

I set up my new address when I moved four years ago. It keeps asking me for my ATT password ***** I don't have

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I want to delete***@******.***

Submitted: 6 months ago.Category: Software
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Answered in 4 minutes by:
1/6/2018
Software technician: Viet - Computer Tech, Computer Support Specialist replied 6 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 40,834
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Do you also have Windows xp, vista, or 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

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Software technician: Viet - Computer Tech, Computer Support Specialist replied 6 months ago

What's the make / model of your computer, if you have one?

For account verification, what was the name of your favorite childhood pet? And where did you meet your spouse for the first time? (full name of city only)?

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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