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I just installed CS3 on my new Windows 10 laptop. I am

Customer Question
I just installed CS3...

I just installed CS3 on my new Windows 10 laptop. I am having trouble activating it, please help.

Technician's Assistant: What's the brand/model of your laptop?

Dell Inspiron 17-7779

Technician's Assistant: What have you tried so far with your Inspiron? Have you installed any updates recently?

I have installed CS3 Design Premium successfully but when it asked me to activate I can't do it.

Submitted: 6 months ago.Category: Software
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Answered in 6 hours by:
1/7/2018
Software technician: Kraig, Computer Support Specialist replied 6 months ago
Kraig
Kraig, Computer Support Specialist
Category: Software
Satisfied Customers: 602
Experience: Software installer on many Windows Operating Systems for many years.
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

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Software technician: Kraig, Computer Support Specialist replied 6 months ago

I will have to do a Secure Remote Assistance service on your computer to try and activate it for you. Would you like me to connect remotely to your computer? Is so, please send a Secure Remote Assistance request so that I can proceed. I will provide further instructions once you have sent the request.

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