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I have just bought Adobe Photoshop Elements 18 and am having…

Customer Question
I have just bought...

I have just bought Adobe Photoshop Elements 18 and am having trouble signing in

Technician's Assistant: When did you last update Photoshop?

I have only just got the disc and am just trying ti install it

Technician's Assistant: What have you tried so far with your Photoshop?

I clicked on auto start and the it said I need to sign in and thats as far as I have got as it wont accept my email and password

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just how to install and be able to use the software

Submitted: 1 month ago.Category: Software
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Answered in 14 minutes by:
1/6/2018
Software technician: databank876, Computer Support Specialist replied 1 month ago
databank876
databank876, Computer Support Specialist
Category: Software
Satisfied Customers: 541
Experience: Software installer on many Windows Operating Systems for many years.
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

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Software technician: databank876, Computer Support Specialist replied 1 month ago

In order to install Adobe Photoshop Elements, you must have an Adobe ID. Do you have one?

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Customer reply replied 1 month ago
I have sorted it . It is already installing
Software technician: databank876, Computer Support Specialist replied 1 month ago

Okay.

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 673
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Experience: Computer Software Support specialist for more that 10 years

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