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I want to update my firmware but I can't remember my

Customer Question
I want to update...

I want to update my firmware but I can't remember my password. What should I do?

Technician's Assistant: When did you last change your Wi-Fi password?

Don't remember

Technician's Assistant: Have you connected to this Wi-Fi network from a laptop or desktop (either Mac or PC) in the past?

I connect all the time

Submitted: 7 months ago.Category: Software
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Answered in 15 hours by:
1/7/2018
Software technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 22,260
Experience: Software expert
Verified

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

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