Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Look for my account

Customer Question
look for my account
Submitted: 7 months ago.Category: Software
Ask Your Own Software Question
Answered in 6 hours by:
1/6/2018
Software technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 22,203
Experience: Software expert
Verified

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
My account, [email protected] has been locked out and
My account,***@******.*** has been locked out and I have been unable to get enough information into the recovery request form to satisfy the automated review system. Having tried several options and b… read more
Chris Baxter
Chris Baxter
28 satisfied customers
Cannot access outlook mail. keep getting message It looks
cannot access outlook mail. keep getting message It looks like someone else might be using your account … read more
Chris Baxter
Chris Baxter
28 satisfied customers
Re account. Need to update account setting. Have recieved a
re account JA: Which software or app can I help with? Customer: need to update account setting JA: Anything else you want the Software Expert to know before I connect you? Customer: have recieved a co… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I cannot access my Paypal account. I have reset my password
I would just like to look how much and when I have spent.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I am having one of a time trying to get into my Facebook
I am having one hell of a time trying to get into my Facebook account. I have entered at least 10 code generator 6 digit numbers and no luck. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Someone has hacked into my facebook account. They have
someone has hacked into my facebook account. They have changed the email address associated with my account. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
How can I determine if my paypal account is a personal
how can I determine if my paypal account is a personal account or a business account? My email address is***@******.***. … read more
Specialist Sean S.
Specialist Sean S.
Computer Support Technician
919 satisfied customers
I looked at my bank account and it's showing 2 separate
I looked at my bank account and it's showing 2 separate charges for the chat the other day I need to get a refund for all charges on my account as this will put me in overdraft on my account. I don't … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Cannot get Facebook to send my confirmation code. Tried
Cannot get Facebook to send my confirmation code. Tried three different emails, and just locked out. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I need to change my account password/email address. No, I
I need to change my account password/email address. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I downloaded a bunch of pictures from a trip I took with my
I downloaded a bunch of pictures from a trip I took with my family last year, to my One Drive Account. I shared them with a few folks, even edited one of them for a social media account... All of a su… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I can't get access to my wordpress.com account and 't have
I can't get access to my wordpress.com account and don't have access to the email account i set it up with, so i don't have the proof of ownership they are requesting. Can't find a human contact at wo… read more
Gary Jensen
Gary Jensen
Functional Systems Administrator
Electronics Engineering
21 satisfied customers
I am looking Gmail app or service that will allow automated
I am looking for a Gmail app or service that will allow automated marketing email campaigns. Canned responses are great, but can't automate follow up/timed emails. Thank you.… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
Ive been having trouble with people from saying they are from
Ive been having trouble with people from saying they are from Facebook saying i won money..i did not give bank account info told the person from so called claims ill pick up check since i live close.t… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Was hacked and lost my software and my two Skype telephone
Was hacked and lost my software and my two Skype telephone lines. Need someone to telephone me at ********** in order to close the compromised lines and the old credit card. Want to set up new account… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a Quickbooks question. When I make my first invoice,
I have a Quickbooks question. When I make my first invoice, it adds that amount to the accounts receivable (which I understand), but takes the equivalent amount out of my bank account. How do I not ha… read more
Steve
Steve
Consultant
Bachelor
69 satisfied customers
I have just purchased a new computer and wanted to access my
I have just purchased a new computer and wanted to access my AOL account from it. I downloaded a trial AOL disk so that the programming to access AOL could be installed. After the dial tone was heard,… read more
shorecc
shorecc
143 satisfied customers
I just upgraded to LIon, and get this message: Device Sentry
I just upgraded to LIon, and get this message: Device Sentry and Network spy Alert processes are not responding. How do I get rd of this application??… read more
elby79
elby79
131 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x