Software

Ask Software Development Questions and Get Answers ASAp

Ask a Computer Expert,
Get an Answer ASAP!

Software

Good to see you here. I was on a chat earlier this AM with…

Customer Question
Andy, Good to...

Andy, Good to see you here. I was on a chat earlier this AM with Mary L. and finally lost her due to an Oops, Skype connection is lost or something like that. anyway, I'm in Costa Rica now, and like other years will be here from Jan 1 til early April. IN the past, even though I"v been off Skype for over six months, when I tried to reconnect down here, all went well. But not this time. I've gone through several attempts and gotten nowhere. I did change my old credit card to a new debit number and was told the transaction went through. But, alas, still no Skype. HOpe you can help. Murry

Technician's Assistant: Is your Skype file saved to cloud storage services like Dropbox, Google Drive, or OneDrive?

I don't know. I do have Mosey that saves some of my files but don't know about Skype being there.

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

NO, I just hope I can get some help. In the past I simply clicked on my Skype Icon, and got right back into my account. Sometimes I had to pay a little to increase credit. But not this time.

Submitted: 1 month ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Customer reply replied 1 month ago
WILL SOMEONE PLEASE DEAL WITH ME DIRECTLY ABOUT THIS? IF I KNEW WHAT WAS GOING ON I MIGHT AGREE TO A SECURE CONNECT. HOWEVER, I DON'T. SO, PLEASE. LET'S GET TOGETHER. MURRY
Customer reply replied 1 month ago
I'M GETTING NO RESPONSE HERE, THINK MAYBE NO ONE IS THERE. IF I DON'T HERE IN FIVE MINUTES I'M GOING TO GIVE THIS UP. Nothing seems to be working.
Answered in 4 hours by:
1/5/2018
Software technician: Pete, Computer Expert replied 1 month ago
Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 19,165
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Software Question
Software technician: Pete, Computer Expert replied 1 month ago

Hi Murry, on what device are you using Skype?

If you go to www.speedtest.net what are your download and upload speed results?

Ask Your Own Software Question
Customer reply replied 1 month ago
Okay Pete, I'm not sure you can help me here and I didn't agree to the $42 extra charge either. So, I"d like to get this cleared up but not sure we can do it.
Customer reply replied 1 month ago
Okay Man, but I now see a $39 charge. Is it $42 or $39 or both?
Customer reply replied 1 month ago
what do I do now?
Customer reply replied 1 month ago
As I said, what do I do now? I'm not seeing anything here for 5 minutes.
Customer reply replied 1 month ago
This is NOT working. I have to go now.
Software technician: Pete, Computer Expert replied 1 month ago
I requested some information some time ago. Did you see it?
On what device are you using Skype?If you go to www.speedtest.net what are your download and upload speed results?
Ask Your Own Software Question
Software technician: Pete, Computer Expert replied 1 month ago

I haven't heard back from you yet - please reply and let me know the requested information if you still need assistance with this.

Ask Your Own Software Question
Was this answer helpful?
Ask Pete Your Own Question
Pete
Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 19,165
19,165 Satisfied Customers
Experience: CISCO certified computer and networking expert

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

670 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

505 satisfied customers

Certified Software expert with over 10 years experience.

IT Miro

IT Miro

Computer Scientist

497 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Jins M. N.

Jins M. N.

Computer Hardware Engineer

463 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

456 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

164 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
How can I copy and paste my scanned pdf document into a
how can I copy and paste my scanned pdf document into a rport I am doing. I used to be able to make it blue and it would copy but it does not do that now. … read more
Kris R
Kris R
IT Manager
Computing
3,157 satisfied customers
Friends say someone using to invite them into a scam. I
Second opinion] friends say someone using my name is ***** ***** invite them into a scam. I tried to change my password ***** I change my password, Indicate which account and it always says original p… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I keep trying to sign in & it won't let me in. The last
I keep trying to sign in & it won't let me in. The last several days it hasn't saved my password & I had to re enter, but now it won't let me I … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
670 satisfied customers
I have a new cd and need to download to my computer
I have a new cd and need to download to my computer instructions say if you don't have acrobat reader you can get a free download at http.//www.adobe.com/. can you walk me thru this … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
Any recommendations on a software that can turn emails into
Any recommendations on a software that can turn emails into message thread. I have several different host account set up with Airbnb and several with home away. Both Airbnb and home have an app where … read more
Ebram Kerolos
Ebram Kerolos
Information Technology
5 satisfied customers
Dosen;t work right since window 10 up date was added.
dosen;t work right since window 10 up date was added … read more
Joshua Gransbury
Joshua Gransbury
A.A.S
3 satisfied customers
I have had aa possible virus. i called tech line support
Second opinion] i have had aa possible virus. i called tech line support which claimed they do windows work.they also wanted $199 to fix thee problem and remove the virus. I don't know if they are a s… read more
Chris Baxter
Chris Baxter
28 satisfied customers
Movement of mouth during speech is not synced with sound
Hi, movement of mouth during speech is not synced with sound using MS HD-6000 on clone PC Windows 10. I don't see a "settings" correction. Can you direct me toa solution. All other aps are closed. Cam… read more
Chris Baxter
Chris Baxter
28 satisfied customers
I have 2 Skype account could not get into either account, so
Hi Andy, I have 2 Skype account could not get into either account, so now I have 3 I got a new one which I can get into. When I make a call it makes a poing poing song then says call ended. I have tri… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
My customer #4648438 for wpox8. When will I be able to the
my customer #4648438 for wpox8. When will I be able to the one that was on my computer that crashed. Or do I have to buy the program aagain … read more
Chris Baxter
Chris Baxter
28 satisfied customers
I use a Windows 7 Movie Maker software. On itr is a row of
I use a Windows 7 Movie Maker software. On itr is a row of images accompanied by a row of audio. I am trying to "narrate" the video, but when I select the "record narration" option, it gives me 3 opti… read more
Russell H.
Russell H.
computer technology consultant
Vocational, Technical or Trade Scho
781 satisfied customers
Need help with our facebook acct. The person that set up the
Need help with our facebook acct. The person that set up the business facebook placed it under the owner of the business like it is his personal but has business conetted to it and now he wants his ow… read more
Josh
Josh
It Support Specialist
Associate Degree
5,145 satisfied customers
I'm having email trouble. Nothing will send. Outlook. Web
I'm pretty dumb when it comes to solving technical problems. So...not much. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,321 satisfied customers
Where do I located my passwords for my sites. I'm using my
Hi where do I located my passwords for my sites JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: I'm using my Android phone JA: What's the brand and model of y… read more
Richard Freese
Richard Freese
Computer Security Officer
BSBA
21 satisfied customers
I am running lightroom 6 when i go to edit pictures now my
i am running lightroom 6 when i go to edit pictures now my computure says there is and error … read more
Samuel Kresslein
Samuel Kresslein
Associate\u0027s Degree
289 satisfied customers
Taskbar is blackened and missing all icons. File explorerer
Taskbar is blackened and missing all icons. File explorerer not responding. Cannot access anything but desktop shortcuts … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
With Trying To Sync 2 Audio Tracks With Different BPM To
Second opinion] Hi My Name Is Josh & I Am Having Trouble With Trying To Sync 2 Audio Tracks With Different BPM To Match Up, So The Sound Is Not Out Of Tempo Can SOmeone Please Help . Thanks Josh… read more
Chris Baxter
Chris Baxter
28 satisfied customers
I have a blog. I am planning to post the blog to LinkedIn.
I have a blog. I am planning to post the blog to LinkedIn. However, before posting to LinkedIn, I had changed the picture on my blog to edit something. Subsequent to that, I attempt to post it on Link… read more
Ebram Kerolos
Ebram Kerolos
Information Technology
5 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x