Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Have been doing magic jigsaw puzzles for years, but now I…

Customer Question
Have been doing magic...

Have been doing magic jigsaw puzzles for years, but now I cannot get Januarys. Also paid points to get holiday puzzles but didn't get them.

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Windows 8.1 hp tower and acer moniter

Technician's Assistant: How long has this been going on with your Z240? What have you tried so far?

Just this month

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I don't know. I am not tech savvy

Submitted: 6 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 12 hours by:
1/5/2018
Software technician: Josh, Computer Enthusiast replied 6 months ago
Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 21,953
Experience: Software expert
Verified

Hello:

Happy New Year!

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

Please note: Due to the Holidays, it could take a little bit longer for a response but I will respond back as soon as possible!

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
My game of Jigsaw Puzzles will not download. HP all in one.
My game of Jigsaw Puzzles will not download JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: HP all in one JA: What Operating System (OS) are you running on yo… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I've gotten into screens I shouldn't have and I'm in real
I've gotten into screens I shouldn't have and I'm in real trouble now. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Corrupt files in windows 7 is stopping me from getting tech
corrupt files in windows 7 is stopping me from getting tech support into my computer. It will not allow hook up … read more
Josh
Josh
Computer Enthusiast
21,953 satisfied customers
When I started on Skype, I signed in with my Facebook
Hi, when I started on Skype, I signed in with my Facebook account because it was easier. Now I had to sign up with a Microsoft account and lost ALL my conversation threads in the process. There was no… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I spent over a month trying to get skype sound to work on my
I spent over a month trying to get skype sound to work on my new computer (windows 10) purchased the end of January 2017. The sound has been garbled on skype. I've been told by an apple the this is a … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
That same message you got."The procedure entry point
That same message you got."The procedure entry point CMTimeConvertScale could not be located in dynamic link library CoreMedia.dll.... … read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
514 satisfied customers
I own two desktops. Both have developed alocked hdd or no
I own two desktops. Both have developed alocked hdd or no load medium errors. Each occurred after a MS authorized repair center attempted a check and clean/repair over the internet. Do yoy have any th… read more
Eric Ewing
Eric Ewing
University IT Manager
182 satisfied customers
Dear MacAfee customer service, I am still receiving
Dear MacAfee customer service, I am still receiving notification that my computer is at risk, that the anti-virus software is not active and requesting payment to activate. My weekly scan for was not … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
It's not the printer but the hp computer that dowes not
it's not the printer but the hp computer that dowes not start windows 10 when I want to use it … read more
Peter GJ
Peter GJ
Senior IT Governance Project Manager
Bachelor Science and Education
17 satisfied customers
I had Comcast and I changed to att. I can no longer get my
Hi Pearl, My name is ***** ***** had Comcast and I changed to att. I can no longer get my Norton updates and would like to know if att has anti viruse support. I think I have a virus on my windows 1 y… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Please. I have an HP 2000 laptop with an i3 chip and 500 GB
For Pete only please. I have an HP 2000 laptop with an i3 chip and 500 GB hard drive. I'm upgrading the RAM from 4 to 8 GB also. Using Windows 8.1. Would it be worth taking the free upgrade to Win 10 … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have Frontier FIOS. Just recently, i've been having this
Customer: I have Frontier FIOS. Just recently, i've been having this issue where I start to download files and then all at once they stop. I can still stream, and browse, but the downloads all stop. I… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have Windows 7. Cannot open this site to enlarge. I cannot
I have Windows 7. Cannot open this site to enlarge. I cannot get Jigsaw or other games because the ads either freeze or keep running. My e-mail address is: ***@******.***… read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I cannot open windows 8.1 which was already installed on a
I cannot open windows 8.1 which was already installed on a HP tower I bought last Christmas. It is telling me that my email address is ************** when in fact it is *********** consequently I cann… read more
Expert
Expert
So, I signed up on Our time about 16 hours ago. I have been
So, I signed up on Our time about 16 hours ago. I have been logged out and every time I ask to change my password ***** do not get an email response. $ 111 and some change is a lot to spend if this is… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
Hello, Im in the process of "moving" from an older Tower computer
Hello, I'm in the process of "moving" from an older Tower computer (Win 7 Ultimate) to a new one (Win 8.1). I want to "duplicate" all the effort I have made in creating Internet Explorer Favorites by … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I upgraded my OS from Windows 8 to Windows 8.1. I am now having
I upgraded my OS from Windows 8 to Windows 8.1. I am now having a problem (which I see on the MS site is a problem experienced by numerous people). Namely, I can't get into my control panel, my comput… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I have downloaded and installed Windows 8.1 on my Lenovo laptop.
I have downloaded and installed Windows 8.1 on my Lenovo laptop. I believe that Microsoft has also checked to make sure that the drivers I have are compatible with the new release, but I also ran Syst… read more
ehabtutor
ehabtutor
C.E.O
Bachelor\u0027s Degree
12 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x