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I have a prob with my autocad lt13 do you know anything

Customer Question
I have a prob...

I have a prob with my autocad lt13 do you know anything about cad

Technician's Assistant: Which software or app can I help with?

Autocad lt2013

Technician's Assistant: What have you tried so far with your software?

I reset my user setting back to default it made a zip backup file but I cant get it to reload

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I want to restore my zip file so my custom settings will work

Submitted: 3 months ago.Category: Software
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Customer reply replied 3 months ago
I’m not on my comp
How can I let you get into my comp to fix it
Customer reply replied 3 months ago
Can you give me a call and walk me thru this
Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 months ago
Can I call you
Customer reply replied 3 months ago
I’m call the 800 number now
Customer reply replied 3 months ago
I’m still waiting
Customer reply replied 3 months ago
how do I do the remote repair
Answered in 2 days by:
1/5/2018
Software technician: syseng, Systems Engineer replied 3 months ago
syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 7,475
Experience: Microsoft & Cisco Certified, Linux, 20 years experience
Verified

Hello,

My name is David.

Please provide a detailed description of the issue with your Autocad software.

Also, what is the name of the operating system in which the Autocad software is installed?

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Software technician: syseng, Systems Engineer replied 3 months ago

Hello,

Do you still need assistance?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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