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I have Adobe Photoshop CS6 installed on an Asus laptop. I…

Customer Question
I have Adobe Photoshop...

I have Adobe Photoshop CS6 installed on an Asus laptop. I cannot print! Cntl P freezes Photoshop. How can I fix?

Technician's Assistant: When did you last update Photoshop?

I

Technician's Assistant: What have you tried so far with your Photoshop?

I am just getting involved for my wife who is very frustrated. What should I do first?

Submitted: 7 months ago.Category: Software
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1/2/2018
Software technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Software technician: Bryan, Computer Support Specialist replied 7 months ago

When did this printing issue first start, please? Are you running Windows 7, 8 or 10?

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Customer reply replied 7 months ago
since I installed CS6 on a new ASUS laptop. I am running windows 10. I can use the "print one copy" function but that take a lot when I need to print 300 copies!
Software technician: Bryan, Computer Support Specialist replied 7 months ago

Sorry about the brief wait; can we go ahead with a secure remote session so that I can check Photoshop at your screen now?

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