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My Macbook started ton show a pop-up which says "You can…

Customer Question
My Macbook started ton...

My Macbook started ton show a pop-up which says "You can wait for it to become responsive or exit the screen" I attempted to "Update" the virus definitions but after many tries I still get "Update failed try again"

Technician's Assistant: When did you last update your software?

About 3 daysw agao

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Please help---I somehow have had my Windows PC's hacked twice so I got am Macbook and now again!

Submitted: 6 months ago.Category: Software
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Answered in 5 minutes by:
12/30/2017
Software technician: Jason Jones, Computer Technician replied 6 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Software
Satisfied Customers: 19,249
Experience: 10+ years of work experience.
Verified

Hello,

Which application on the Mac is giving you the error message?

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