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I am trying to use blur tool to smoothen some areas on my…

Customer Question
Hi I am trying...

Hi I am trying to use blur tool to smoothen some areas on my photo. It is not working

Technician's Assistant: Which software or app can I help with?

Photo shop CC I purchased the subscription yesterday

Technician's Assistant: What have you tried so far with your software?

I tried to edit pics but stuck at blur tool so far

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I was able to use the tool on trial

Submitted: 6 months ago.Category: Software
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Answered in 11 minutes by:
12/30/2017
Software technician: Jess M., Computer Support Specialist replied 6 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
Experience: Computer Software Support specialist for more that 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Are you getting an error message when using the blur tool?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

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