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WWe get no reception from uverse. Dont know. Tried to get…

Customer Question
WWe get no reception...

WWe get no reception from uverse

Technician's Assistant: When did you last update WWE?

Dont know

Technician's Assistant: What have you tried so far with your WWE?

Tried to get TVfrom recievers

Submitted: 7 months ago.Category: Software
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Answered in 2 hours by:
12/30/2017
Software technician: syseng, Systems Engineer replied 7 months ago
syseng
syseng, Systems Engineer
Category: Software
Satisfied Customers: 7,938
Experience: Microsoft & Cisco Certified, Linux, 20 years experience
Verified

Hello,
My name is David.
The issue could be due to memory errors in the router/modem that provides your Internet access. To resolve the issue power down the router/modem that provides your Internet access and unplug the power cord as well. Wait 3 minutes. Then plug in the power cord on the router/modem and power up the device. Wait for the router/modem to completely start up. Reboot your computer and other devices that connect to your network and need Internet access after the router/modem had completed start up and test to see if the issue is resolved.
Please let me know the result and if you need further assistance. Also, please provide a positive rating (3, 4, or 5 star) as that is how I receive credit for my work.
Thanks,
David.

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Software technician: syseng, Systems Engineer replied 7 months ago

Hello,

Do you need further assistance?

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syseng, Systems Engineer
Category: Software
Satisfied Customers: 7,938
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