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I have Windows Vista on Parallels but Microsoft no longer…

Customer Question
I have Windows Vista...

I have Windows Vista on Parallels but Microsoft no longer supports it. What Windows product should I use in Parallels and how to get it?

Technician's Assistant: Which Parallels product do you have?

Parallels Desktop 13

Technician's Assistant: What have you tried so far with your Parallels Desktop?

Just upgraded to version 13. Trying to install Turbo Tax 2017 but says I need to upgrade the Microsoft Operation System. Microsoft no longer supports Windows Vista so how can I upgrade the Operating System?

Submitted: 6 months ago.Category: Software
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Answered in 17 minutes by:
12/29/2017
Software technician: William Harder, Computer Hardware Engineer replied 6 months ago
William Harder
William Harder, Computer Hardware Engineer
Category: Software
Satisfied Customers: 60
Experience: SR Systems Engineer at Non Profit
Verified

Hello. I have a good amount of experience with this.

1. You have waiting too long going on an older operating system, Vista. There is no longer an upgrade path from Vista to Windows 10(keep your settings).

2. I would recommend going to Windows 10. The cost is here:

https://www.google.com/aclk?sa=l&ai=DChcSEwiOhbrR46_YAhUCl34KHW5nAB0YABASGgJwYw&sig=AOD64_23fGA0uRZxrY5Nx3XoWI_NN4eTCw&ctype=5&q=&ved=0ahUKEwjM2LTR46_YAhWh3YMKHZGGCAAQpysIQg&adurl=

3. Once you have purchased Windows 10, you will want to start a new virtual machine and install your needed tax software. Your tax software file will then need to be transferred to the new virtual machine.

Here is how to get windows 10 on MAC Parallels:

http://blog.parallels.com/2017/08/23/how-to-get-windows-10-in-parallels-desktop-13-for-mac/

Please let me know the result and if you need further assistance. This should resolve your request. Also, please provide a

positive rating (3, 4, or 5 star) as that is how I receive credit for my work.

Thanks,
Will

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Software technician: William Harder, Computer Hardware Engineer replied 6 months ago

You can also upgrade from vista to windows 7 and not lose any information, though you will be in the same situation in 2 year when windows 7 goes out of support in 2020.

1. You will need to know which version of Windows vista you are using. If you are using 64 bit or 32 bit.
https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&cad=rja&uact=8&ved=0ahUKEwjMm8Pb5K_YAhWIyoMKHWntCO4QFggyMAI&url=https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Fhelp%2F15056%2Fwindows-7-32-64-bit-faq&usg=AOvVaw1Btyw069wBdcda8ToVC2uO

2. Next you will need to know what edition you have:

https://support.microsoft.com/en-us/help/13443/windows-which-operating-system

Now that you have that information, you can purchase the same edition online.

For example, if you have Vista 32 bit Home, then you will need to go to Windows 7 32 bit Home as well.

A google search for this will show you how to purchase.

Once you have purchased windows 7, you will need to download and run the following to start the install:

https://www.microsoft.com/en-us/software-download/windows7

Please let me know the result and if you need further assistance. This should resolve your request. Also, please provide a

positive rating (3, 4, or 5 star) as that is how I receive credit for my work.

Thanks,
Will

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Software technician: William Harder, Computer Hardware Engineer replied 6 months ago

Please let me know the result and if you need further assistance. This should resolve your request. Also, please provide a

positive rating (3, 4, or 5 star) as that is how I receive credit for my work.

Thanks,
Will

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