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I have the photo package. My LR and PS will not update. Why…

Customer Question
I have the photo...

I have the photo package. My LR and PS will not update. Why and how can I get them updated? I know there are updates because my other computer has them.

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Mac OS 10.10.5

Technician's Assistant: When did you last update your software?

Do you mean the OS or the Adobe Apps?

Technician's Assistant: The Software Technician will be able to walk you through that. Anything else you want the Software Expert to know before I connect you?

No, any help will be appreciated.

Submitted: 3 months ago.Category: Software
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Answered in 6 minutes by:
12/29/2017
Software technician: Kris Rodgers, IT Manager replied 3 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Software
Satisfied Customers: 4,547
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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