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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 978
978 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
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since a couple of days ago, videos are not working on my computer. I outlined this problem on Chrome, this what I wrote there: … read more
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There Pearl I need something that will run .DMV file
Jess M.
Jess M., Computer Support Specialist
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hey hi there Pearl I need something that will run .DMV file extensiuons. I have a 20 year old video cd that I can't run on Win10....help please … read more
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I've transferred some old camcorder MiniDV tapes to my PC as AVI files. When playing those files on my PC using Windows Media Player, is there a way to display the date the video was recorded? That is… read more
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I recorded a video on my cell phone but I can't open it anymore.
Byron
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I recorded a video on my cell phone but I can't open it anymore. It says format not recognize. I was wondering if ther is another way to recover/open it in a PC.… read more
I am having an issue with Quicktime v 7.76. I am viewing a
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I am having an issue with Quicktime v 7.76. I am viewing a downloaded itunes movie. The playback is fine, except that subtitles appear during playback. Subtitles appear under the "view" drop down menu… read more
I downloaded a video which saved by default as a "Firefox HTML
Martin
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I downloaded a video which saved by default as a "Firefox HTML Document (.webm)" and will not open in Media Player but with a player which has no back/forward button, only a pause and play. Can I play… read more
My Aspire V5 has never played videos. I get messages telling
Martin
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My Aspire V5 has never played videos. I get messages telling me it is not configured for video playback. What video player would you recommend.… read more
Hi, I have a program called Internet Download Manager which
Bryan
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Hi, I have a program called Internet Download Manager which I have used for a few years now and it is very good! But just recently, I have downloaded a couple of videos. They are mp4. but I can't open… read more
Use Samsung Galaxy Note 2. I record video with the MHC app.
IT Miro
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Use Samsung Galaxy Note 2. I record video with the MHC app. It took up space so I moved the videos from my sdcard to my external sdcard. I inserted sdcard into iogear thing. It was fine watching the v… read more
Hi: I have a problem playing any commercial DVDs (movies),
Dustin
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Hi: I have a problem playing any commercial DVD's (movies), but can play computer DVD's. I am running windows XP. This problem started a few months ago, out of the blue. My laptop used to play DVD's n… read more
When I want to open an MPEG file, I have to open VLC media
Ansh P.
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When I want to open an MPEG file, I have to open VLC media player and select a file. Is there a way to make this more automatic?… read more
I continue to have problems trying to get my inported HD video
Jason Jones
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I continue to have problems trying to get my inported HD video footage from my Canon Vixia HV30 to play in Live Movie Maker, so I can edit it. Sometimes when I import it, it can be opened in LMM, othe… read more
I recorded a 6 minute video using my camera and then downloaded
Chris Baxter
Chris Baxter, CEO
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I recorded a 6 minute video using my camera and then downloaded it onto my computer. It saved onto my computer as a MOV file. I burned it onto a DVD disc because I needed my lawyer to view the disc bu… read more
Video files playing only sound or video (not both)
The-PC-Guy
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I have problems with my video files on my computer. Some play only sound and some play only the video (no sound). These videos were recorded with various devices (video camera, iphone, hand held video… read more
I have transfered a video i created on my samsung galaxy s2
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I have transfered a video i created on my samsung galaxy s2 mobile phone, from my mobile to my laptop (windows vista home premium 32 bit, service pack 2). The file comes up as an MP4 file, but when i … read more
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I downloaded a video from You Tube via You Tube Downloader. I then tried to play the video from the DOCUMENTS folder where it was saved. It tried to do so by briinging up ArcSoft TotalMedia Theatre 3.… read more

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

978 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

643 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

575 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

539 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

528 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Byron

Byron

Computer Support Specialist

227 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

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