Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

On 12/06/2017 I purchased aprotection system my old system…

Customer Question
On 12/06/2017 I purchased...

On 12/06/2017 I purchased aprotection system my old system stopped this month order #12419633506 . I am hacing trouble setting it up help

Technician's Assistant: Which software or app can I help with?

Kas secure connection

Technician's Assistant: What have you tried so far with your software?

I can not get into my acct to set up code

Submitted: 6 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 2 minutes by:
12/28/2017
Software technician: John, Software Support Specialist replied 6 months ago
John
John, Software Support Specialist
Category: Software
Satisfied Customers: 5,924
Experience: I have been in this industry for more that 7 years. I do mainly installing, configuring and troubleshooting of software issues.
Verified

Hello and welcome to Justanswer which is a paid independent Q&A and Tech support providing site. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble. Let me know when you are ready to start.

Note: - Use the reply box just below type the reply in it and click on send.

Ask Your Own Software Question
Software technician: John, Software Support Specialist replied 6 months ago

Checking to see whether you still need help.

Use the reply box just below type the reply in it and click on send.

Thank you.

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I am having trouble signing into my Hotmail account. I
Hi. I am having trouble signing into my Hotmail account. I forgot my password ***** I tried changing my password ***** using 2 verification codes. one has been accepted but the system does not accept … read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,179 satisfied customers
I purchased a mahjong suite a couple of days ago, I was sent
I purchased a mahjong suite a couple of days ago, I was sent a code to insert, but the suite will NOT accept the code, so what will I do about it? … read more
Moses C
Moses C
Bsc
767 satisfied customers
I cannot sign in to my microsoft account and have tried the
i cannot sign in to my microsoft account and have tried the new password ***** … read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
187 satisfied customers
I recently had to purchase a new iMac. My old one could not
I recently had to purchase a new iMac. My old one could not be repaired due … read more
Cris
Cris
60 satisfied customers
I purchases avast premium on April 13, 2017 on a 2yr
I purchases avast premium on April 13, 2017 on a 2yr contract. order*********** I keep getting notices to purchase. Am I protected??? … read more
Mike Taylor
Mike Taylor
44 satisfied customers
I purchased the anti-virus software earlier today. Order #
I purchased the anti-virus software earlier today. Order #*********** the screens came up to load it which I did. It did not ask for pass words or activation code. but seemed to load OK. As I was runn… read more
Mr.Med
Mr.Med
1,188 satisfied customers
I am unable to access word perfect. Word perfectx8. They
They bring me to the screen that wans me to purchase the program. I kave previously purchased … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
My account expires on 25 Dec 2017 (#cs1833526670) yet I am
My account expires on 25 Dec 2017 (#cs1833526670) yet I am told my free trial has expired please confirm if am still covered. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Lorenz. I just got the computer back from the computer shop
Hey Lorenz.I just got the computer back from the computer shop and in the next half hour or so, I will plug the computer in to the internet.System 10 has been installed, Firefox with all the bookmarks… read more
John
John
Software Support Specialist
5,924 satisfied customers
Bonjour, J'ai commandé le logiciel "UNINSTALL TOOL", le
J'ai commandé le logiciel "UNINSTALL TOOL", le 31/03/2017 (28.98 euros) et le 06/04/2017 (29.34 euros). Je n'ai toujours pas reçu le code pour l'enregistrement du logiciel … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I do not feel comfortable doing things online so i hope you
Please help. I do not feel comfortable doing things online so i hope you are patient. … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
Until recently, I was using avast Internet Security, for
Until recently, I was using avast Internet Security, for which I have a licence to June 2017. I thought that I clicked on an additional Avast app, but discovered that subsequently my Internet Security… read more
John
John
Software Support Specialist
5,924 satisfied customers
An I purchased an hp desk top at best buy this past
An I purchased an hp desk top at best buy this past adecember. I have the webroot installed good up till 6/20/17. I keep having pop up that they are seeing red flags and want me to purchase thru them.… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
Five weeks ago I installed a trial version of Autocad LT for
Five weeks ago I installed a trial version of Autocad LT for Mac on my computer. The order ID was 115494 and the password ***** On Dec 31, I purchased access to the program for one year. The order no. is 279693. I downloaded the application and the activation file. Every time I try to activate the program I get a message "x-force quit unexpectedly". The request code I've been using is the order number, since at the original download instruction screen, it said no code was required. Since all this happened, I've disabled the root user option in the systems preferences and the same thing occurs. I have a MacBook Pro 8.2. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I am trying to set up a new user name on my acct & thought I
I am trying to set up a new user name on my acct & thought I had with aol--Margie.petty3 and when I try to get on line with it aol won't let me … read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
I have just purchased a new PC and the salesperson sold me 2
I have just purchased a new PC and the salesperson sold me 2 Norton Premium security packs, one for 12 months and one for 24 but they didnt make it clear I needed to put one on then when it was about … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Purchased Kas. Internet Security program. Followed
Purchased Kas. Internet Security program. Followed instructions to install. Stopped with "an error has occurred during installation of Microsoft.Net Framework 4.0. Returned to Staples for help but tec… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am having trouble trying to reinstall BitKinex on my computer
I am having trouble trying to reinstall BitKinex on my computer in order to connect to office server. I was having trouble installing the program and tried uninstalling it in order to reinstall it (Bi… read more
Chris Baxter
Chris Baxter
CEO
Bachelor\u0027s Degree
76 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x