Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have 2014 software, I was never able to e-mail the cards,

Customer Question
I have 2014 software...

I have 2014 software, I was never able to e-mail the cards, I have gmail. Can you tell me why and if the new 2018 version will support it.

Technician's Assistant: Which software or app can I help with?

Hallmark Greeting Cards

Technician's Assistant: What have you tried so far with your software?

I have made cards with no problem just can't e-mail them with gmail.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No that is it, I am interested in the version but Iwant to be able to e-mail

Submitted: 6 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 6 minutes by:
12/27/2017
Software technician: Kris Rodgers, IT Manager replied 6 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Software
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Software Question
Customer reply replied 6 months ago
ever since I purchased the software.
Customer reply replied 6 months ago
No, Ijust want to know why gmail cannot be sent
Software technician: Kris Rodgers, IT Manager replied 6 months ago

OK - to allow me to connect to your PC/MAC, you must install remote access software. The software is below, use the "Family and Friends" version. It's free.
https://www.teamviewer.com/en/
Once installed I need the ID and Password ***** displays, i do not need the one you created, I am looking for the one that TeamViewer gives you when you open the program.
Thanks
Kris

Ask Your Own Software Question
Customer reply replied 6 months ago
No
Customer reply replied 6 months ago
no
Customer reply replied 6 months ago
I already paid $38.00 and have no answer. Ijust won't purchase 2018 version
Software technician: Kris Rodgers, IT Manager replied 6 months ago

Can you install the software so I can connect?

It's no extra cost.

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
ON JUNE 18TH 2018 I WAS CHARGED A fee of 52.99 from
ON JUNE 18TH 2018 I WAS CHARGED A fee of 52.99 from Dri*Avast Software & I never authorized this charged & I would like to get a refund Please … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
374 satisfied customers
I keep getting calls from Microsoft windows saying they are
I keep getting calls from Microsoft windows saying they are going to shut down my program if I don't call. Please let me know what to do. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
374 satisfied customers
I have paid for my Avast security & am informed to go to
I have paid for my Avast security & am informed to go to https://store.avast.com/store/avast/en_AU/displayCustomerServiceOrderSearchPage then 2 enter order number and password* order nimber:**********… read more
Moses C
Moses C
Bsc
767 satisfied customers
I have purchased an adobe photoshop elements 12 back in 2014
I have purchased an adobe photoshop elements 12 back in 2014 for $142.99 misplaced this for a few years (husband passed away) and have now tried to download it. It comes back and says invalid. there a… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
775 satisfied customers
I bought the new upgrade for 2018, tried to download and was
I bought the new upgrade for 2018, tried to download and was notified I had a version already running and could not rectify problem. Deleted old version of Kaspersky, and still have problem. … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I have made business cards on this computer with my Print
I have made business cards on this computer with my Print Shop Deluxe version 6 and now I can't open it. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I am having trouble with the Hallmark Card Studio 2018. I
I am having trouble with the Hallmark Card Studio 2018. I can not get the Event Planner to work … read more
Kris Rodgers
Kris Rodgers
IT Manager
4,548 satisfied customers
I just bought date for my hallmark card studio. It was not
It was not able download because is states "unable to locate a valid installation f Hallmark Card Studio I have bought the computer in Jan. I have bought several programs before the only one I had trouble with was last year because the did not set up correctly. i … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
775 satisfied customers
I paid and downloaded Hallmark card programme 2017 in May
I paid and downloaded Hallmark card programme 2017 in May 2017. Now it won't let me insert pictures into cards I make and I feel that $51.95 AUS DOLLARS have been wasted. Can you please help me? … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I ordered Hallmark Card Studio 2018 and installation device
I ordered Hallmark Card Studio 2018 and installation device is not recognized by my comouter … read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I received my HallmarkStudio 2018 but an not install it on
I received my HallmarkStudio 2018 but an not install it on my Mac. Is there a program for the Mac? And how do I go about returning this program. … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Well I ordered two programs. one was a download and the
well I ordered two programs. one was a download and the other was to be mailed. I can not find the down loaded one on my computer … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
After three years with no problems, I cannot get my Hallmark
After three years with no problems, I cannot get my Hallmark Card Studio 2014 to print. Very frustrating, I use it every day … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I can't seem to find my saved projects. All I get is my last
I can't seem to find my saved projects. All I get is my last entry. I have some real important generic type cards that I don't want to start from scratch. Please help me find my old saved projects. Th… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I have an old accounting program that runs on DOS. My
I have an old accounting program that runs on DOS. My current operation system is window XP. I need to install 2014 tax software. I update my operating system, would I be able the Dos accounting progr… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I am a premium member. The 2014 Hallmark Card Studio needs
I am a premium member. The 2014 Hallmark Card Studio needs internet connection and does not connect.… read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
Diplom
517 satisfied customers
Hello. I have many active autocad lt 2008 files. My computer
Hello. I have many active autocad lt 2008 files. My computer is dying and I am interested in purchasing a new one with Windows 7 operating software. If I purchase a newer version of Autocad Lt (eg 201… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have got the C.D. fOR Microsoft 2001 its a great programe
I have got the C.D. fOR Microsoft Greeting 2001 its a great programe i have upgraded my computer to Ulimate 7 iam not able to play my C D can you help me Shirley F. ***@******.***… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x