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Windows did an update within the last few days and now my…

Customer Question
Windows did an update...

Windows did an update within the last few days and now my printer does not work.

Technician's Assistant: How are you connecting to your printer: wirelessly or by USB?

Wirelessly.

Technician's Assistant: When did you last update the printer driver software?

Just earlier

Technician's Assistant: Anything else you want the Printer Expert to know before I connect you?

No well, it's an epson

Submitted: 6 months ago.Category: Software
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Answered in 50 minutes by:
12/27/2017
Software technician: Cody, Senior Systems Administrator replied 6 months ago
Cody
Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Software technician: Cody, Senior Systems Administrator replied 6 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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