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I need help with restoring my Dec. 2 Facebook account. Dec…

Customer Question
I need help with...

I need help with restoring my Dec. 2 Facebook account

Technician's Assistant: When did you last update Facebook?

Dec 2

Technician's Assistant: What have you tried so far with your Facebook?

On Dec.3 i tried to download my FB page to my iphone after putting in id and password, i accidently hit create new account. I lost all my old information and a new account was established. Because I have the same password ***** both accounts I can't get back to my original page. Did I over write it.? My friends can see my old page. The only thing i care about restoring is my list of 2200 friends. I have been trying for days with no results.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I requested FB to download my info since Dec. 3 They sent me an email but it onlyy had info from Dec. 4 on which was practically nothing.

Submitted: 7 months ago.Category: Software
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Answered in 6 hours by:
12/24/2017
Software technician: Josh, Computer Enthusiast replied 7 months ago
Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 22,253
Experience: Software expert
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 7 months ago
No i found it from another source because the website said wait-time would be 1 day.
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