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H Pearl, I have a WD Passport 2TB external hard drive. Can…

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H Pearl, I...

H Pearl, I have a WD Passport 2TB external hard drive. Can you help me format it for use on both a Mac and a PC?

Technician's Assistant: What state are you in? It matters because laws vary by location.

Massachusetts

Technician's Assistant: What steps have you taken so far?

I went to Disk Utility and clicked on the hard drive but then did not know what to do. I am on my Mac now.

Submitted: 7 months ago.Category: Software
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12/23/2017
Software technician: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
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You will need to format and partition the external drive in exFAT format to use it with both Mac and Windows. Which Mac OS are you running now?

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