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For a few weeks my hotmail has been asking me to account…

Customer Question
Hi for a few...

Hi for a few weeks my hotmail has been asking me to account Update and action required now its on the Norton Safe Site, then l was deactivated please help

Technician's Assistant: What Operating System (OS) are you running on your computer or device?

Windows 10

Technician's Assistant: When did you last update your Norton software?

Honeslty not sure recently it tells me

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No just to get back normal so contacted MS and they said its in the settings and l'm still receiving emails

Submitted: 6 months ago.Category: Software
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Answered in 3 hours by:
12/23/2017
Software technician: Cody, Senior Systems Administrator replied 6 months ago
Cody
Cody, Senior Systems Administrator
Category: Software
Satisfied Customers: 3,889
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Software technician: Cody, Senior Systems Administrator replied 6 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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