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I have trying to set my Microsoft password, but have a

Customer Question
I have trying to...

I have trying to set my Microsoft password, but have a problem

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

I don't know just got this new laptop

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Laptop is Dell model 15 3000 series

Technician's Assistant: What have you tried so far with your Dell? Have you installed any updates recently?

No I have not installed anything yet

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No go ahead

Submitted: 6 months ago.Category: Software
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Answered in 2 hours by:
12/22/2017
Software technician: Bryan, Computer Support Specialist replied 6 months ago
Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Software technician: Bryan, Computer Support Specialist replied 6 months ago

Have you already logged in to your account on this new computer, or are trying to set up a new Microsoft/Windows account now?

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