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I cannot log into my Nicor acct and it does not send

Customer Question
I cannot log into...

I cannot log into my Nicor acct and it does not send password ***** my email

Technician's Assistant: Are you logged into your email account on any other devices?

No.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes My phone is(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes, I do not receive an automatic bill online each month.

Submitted: 7 months ago.Category: Software
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Answered in 2 hours by:
12/21/2017
Software technician: Isaac Franklin, Computer Hardware Engineer replied 7 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Software
Satisfied Customers: 1,925
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your password. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

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Software technician: Isaac Franklin, Computer Hardware Engineer replied 7 months ago

Are you referring to Nicor Gas online login?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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