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I’m trying to set up “Remote Desktop” and so far have not…

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Hi, I’m trying to...

Hi, I’m trying to set up “Remote Desktop” and so far have not been successful at all. Using a HP Desktop, 64-bit operating system, still 1.15 TB free space, have upgraded to Windows 10 Pro, have installed the Remote Desktop app from Store. My first and perhaps most important question would be, can I connect with my Windows 10 Pro to a Windows 10 Home system or is it only Pro to Pro? If I can, are there good instructions available for me to follow? If you could help me in any way I would very much appreciated it. Thank you in advance.
Sincerely
Frank Rudischer

Technician's Assistant: Which software or app can I help with?

Remote Desktop

Technician's Assistant: What have you tried so far with your software?

Tried to follow all the instruction available online.

Submitted: 7 months ago.Category: Software
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Answered in 3 minutes by:
12/20/2017
Software technician: Moses C, Computer Hardware Engineer replied 7 months ago
Moses C
Moses C, Computer Hardware Engineer
Category: Software
Satisfied Customers: 952
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer support, thank you for utilizing our service.
I will be assisting you with the query and question you have with us.

you are trying to connect 2 computers on a remote sharing screen?

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Software technician: Moses C, Computer Hardware Engineer replied 7 months ago

what remote software are you using?

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Customer reply replied 7 months ago
just using the built in windows 10 pro setup (software)
Software technician: Moses C, Computer Hardware Engineer replied 7 months ago

You can use the remote windows desktop connection for any version in windows 10 for remote viewing.

Let me know if you have any more question about remote desktop connection for windows.

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Customer reply replied 7 months ago
No thank you, ***** ***** upgraded to Windows 10 Pro for that reason and are not willing to go any further
Software technician: Moses C, Computer Hardware Engineer replied 7 months ago

you can close the automated site popup its basically for more choices and options for our customer who prefer additional service like remote screen sharing and phone call assistance.

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Category: Software
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