Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

My adobi digital has becoe unauthorised and I have forgotten…

Customer Question
My adobi digital has...

My adobi digital has becoe unauthorised and I have forgotten y password ***** re authorise it

Technician's Assistant: What exactly are you having trouble accessing?

I cant open y library downlaods that i have transfered to y kobo

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Acer windows 7

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

It started some tie ago w not reeith one book than increased to several and now with all books - error essage - this is not authorised for this device, reauthorise your computer. adobe digital will not let e because i can not reember y password

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

How do i re authorise y device

Submitted: 7 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 23 hours by:
12/19/2017
Software technician: Kris Rodgers, IT Manager replied 7 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Software
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
What is my user name and password. Adobe digital edition
i want to reauthorize the program then re authorize it but i can't find my password ***** adobe … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
Iam unable to edit my book, acer aspire 1980aprox, since i
i cant see the title of the book i the upload areea and a copy of the story in the area next to it… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I am having a terrible time downloading e-books from
I am having a terrible time downloading e-books from Library2go. Talked to people at the Eugene Public Library and they suggested I erase authorization of my computer and reinstall that. Tried to do t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I need to download adobe digital editions 2.0 but it keeps
I need to download adobe digital editions 2.0 but it keeps downloading version 4.5 & is not compatable with my nook, I guess. keep getting error check activation … read more
Cody
Cody
Computer Science
2,387 satisfied customers
I hope so. I'm getting an error message while downloading an
I hope so. I'm getting an error message while downloading an online ebook to kobo with an old edition of digital editipns. Error #2038 which starts with 'IO error on network required … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
I changed from Win 8.1 to 10. I can no longer transfer books
I changed from Win 8.1 to 10. I can no longer transfer books from Overdrive to ADE. Using default program to change protocol ADE is not listed as an apt, although it is. What now?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I have PE 7, 11, 13. I have used PE on different operating
I have PE 7, 11, 13 . I have used PE for years on different operating systems.I installed 11 on my new laptop Win 7 PRO. All photo files are brought into my hard drive from my camera . When a photo in… read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I am having trouble downloading ebooks from my county library.
I am having trouble downloading ebooks from my county library. The books make it to my laptop just fine but the files are ACSM format and cannot be opened in my Nook Simple Touch. The pictures in my l… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I have 2 Adobe ID's, *****@******.*** and *****@******.***
I have 2 Adobe ID's, *****@******.*** and *****@******.*** and I would like to remove the *****@******.***. The reason I have the second ID is that I had forgotten the password ***** the original one … read more
Mr.Med
Mr.Med
1,190 satisfied customers
Have deleted all books from Picolife E reader. Have them in
Have deleted all books from Picolife E reader. Have them in Kobo Library. have reinstalled ADE but cannot reregister my device. Have taken reader back to default settings. can load titles but says Not… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
i have downloaded adobe digital editions but cannot get it
i have downloaded adobe digital editions but cannot get it to download my books. i get License Server Communications Problem. My time, date and time zone are correct… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I cant find all my ebooks from reader? I started to download
I can't find all my ebooks from reader? I started to download them, when I went back to continue I could not find them. Please help me ,I have a lot. Thank you , Doreen Brennan… read more
Dan
Dan
IT/Broadcast Engineer
Bachelor\u0027s Degree
508 satisfied customers
How do I I transfer a book from my Dell computer to my Nexus
How do I I transfer a book from my Dell computer to my Nexus 7 tablet? The book is in adobe digital edition format. I can not find this format app that will to my tablet.… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Hi there I am in a mess I am not computer literate as I am
Hi there I am in a mess I am not computer literate as I am 67.I have tried the forum & don't know where to go from here. I have an adobe reader on my computer & can read library books so bought my hus… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am using Adobe digital editions to get books from my local
I am using Adobe digital editions to get books from my local library. I originally downloaded those books to me NOOK for reading. I am no longer able to do that. I am able to download the books to my … read more
Bryan
Bryan
735 satisfied customers
Have installed ADE and authorized without Adobe ID. How can
Have installed ADE and authorized without Adobe ID. How can I reinstall to allow Adobe ID and transfer of books through my PC to Ereader?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
Updated adobe flash and now my Facebook games not working, why?
Last night I was asked by adobe flash or by safari to update my adobe flash....I answered OK and now I cant get into most of my Facebook games...what happened?… read more
Michelle
Michelle
Software Engineer
Bachelor\u0027s Degree
195 satisfied customers
I have an amazon account and have downloaded Kindle for PC.
I have an amazon account and have downloaded Kindle for PC. I have been using it for several months and suddenly none of my books will open. I get a message to remove the book from my library and re-d… read more
Engineer1010
Engineer1010
Design Engineer
MS Electrical Engineering
5,481 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x