Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I ordered AVG Internet Security Dec. 11, 2017, your order…

Customer Question
I ordered AVG Internet...

I ordered AVG Internet Security Dec. 11, 2017, your order number*********** I have not received it yet. Paid by my Visa card. I have a person coming to my house n Dec. 24 to help me install it. Please advise how you ship the software or is it sent directly into my computer. Donald Stone

Technician's Assistant: Which AVG product do you have?

Did you receive my message above?

Technician's Assistant: What have you tried so far with your AVG software?

I explained I have not received the software odrered 12/11/2017. Your order number***********. I have not received the software and have an expert coming to help me install it Dec. 24. Please advise how you send the software. Customer

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Please connect me as soon as possible. Customer

Submitted: 7 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 4 minutes by:
12/18/2017
Software technician: arsufi2002, Computer Enthusiast replied 7 months ago
arsufi2002
arsufi2002, Computer Enthusiast
Category: Software
Satisfied Customers: 1,771
Experience: More than 3 years of experience in the field of Information Technology
Verified

Hi,

My name is ***** ***** of the expert in computer category. I am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.

Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected

Please find reply box below to post your response

Ask Your Own Software Question
Software technician: arsufi2002, Computer Enthusiast replied 7 months ago

I will help you to install software on your computer...

Ask Your Own Software Question
Software technician: arsufi2002, Computer Enthusiast replied 7 months ago

Are you ready

Ask Your Own Software Question
Customer reply replied 7 months ago
I am ready. Please advise if I should be on AOL for communications with you. Thanx, Customer
Software technician: arsufi2002, Computer Enthusiast replied 7 months ago

Please download and run secure remote tool from below link

Ask Your Own Software Question
Software technician: arsufi2002, Computer Enthusiast replied 7 months ago

Click here to download tool

Double click file after download

Ask Your Own Software Question
Customer reply replied 7 months ago
We have gone around in circles. Please send me an E mail at***@******.*** and advise how we can proceed. Thank you. *****
Software technician: arsufi2002, Computer Enthusiast replied 7 months ago

Please download tool from here

Double click file after download

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 775
775 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

775 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

517 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

514 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

511 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

187 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I purchased Photo Shop 18 Elements in December but realized
I purchased Photo Shop 18 Elements in December but realized that my mac was not up to date. Now it is (10.13.4) and I have the install ready on my desk top. When I go to install the message pops up- "… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,170 satisfied customers
On 11/15/2017 I purchased a hp all-in one computer and want
On 11/15/2017 I purchased a hp all-in one computer and want to transfer my avg antivirus I purchased in june to my new computer. Can ou help me with that? … read more
Cody
Cody
Computer Science
2,387 satisfied customers
I am unable to access word perfect. Word perfectx8. They
They bring me to the screen that wans me to purchase the program. I kave previously purchased … read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
On 2/08/2017 I set up my account .Having recently received
On 2/08/2017 I set up my account .Having recently received my visa account I find I have been charged twice. It is obviously been my mistake by doing it twice thinking I may have done it wrong the fir… read more
Donna French
Donna French
Bachelor of Science
54 satisfied customers
My account expires on 25 Dec 2017 (#cs1833526670) yet I am
My account expires on 25 Dec 2017 (#cs1833526670) yet I am told my free trial has expired please confirm if am still covered. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Several months ago I bought an original boxed copy of
Several months ago I bought an original boxed copy of Rosetta Stone Spanish Level 1,2&3. Everything was in the box original discs documentation, etc. but I didn't realize at the time that the activati… read more
QCIHDTM
QCIHDTM
Vocational, Technical or Trade Scho
513 satisfied customers
I have purchased a avast security Product SKU:ISE-001-24-AR
Hello, I have purchased a avast security Product SKU:ISE-001-24-AR for 2 yrs contract last 11 Jan 2017. I forgot to activate it am I protected? My Order No ID***********… read more
Jess M.
Jess M.
Computer Support Specialist
775 satisfied customers
03/23/2017 i ordered adobe elements 15. that was 11 days
03/23/2017 i ordered adobe elements 15. that was 11 days ago. where is my order? … read more
Jess M.
Jess M.
Computer Support Specialist
775 satisfied customers
My case number is INC000007483327 and L.. I am being blocked
My case number ***** ***** and my name is***** I am being blocked from receiving Wells Fargo account information. What should I do? … read more
Jerry Purvis
Jerry Purvis
HS Diploma
Dear MacAfee customer service, I am still receiving
Dear MacAfee customer service, I am still receiving notification that my computer is at risk, that the anti-virus software is not active and requesting payment to activate. My weekly scan for was not … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
How do I cancel Fran Butler's Automatic Renewal McAfee
How do I cancel Fran Butler's Automatic Renewal McAfee security subscription. Fran died early February 2013. I have just received her order, number CS1843526274 dated 11 January 2017 to begin on 10 February 2017. I can't do it myself as I do not know her password ***** … read more
PC_Wizzard
PC_Wizzard
IT Technician
44 satisfied customers
I purchased AVG PC tuneup Last evening(Jan 8/2017) order
I purchased AVG PC tuneup Last evening(Jan 8/2017) order #701-6265614. The purchase was for 24 months. I have not installed due to possible problems. Needs help to install. Francis Reid...Gander...NL.… read more
Cody
Cody
Computer Science
2,387 satisfied customers
Five weeks ago I installed a trial version of Autocad LT for
Five weeks ago I installed a trial version of Autocad LT for Mac on my computer. The order ID was 115494 and the password ***** On Dec 31, I purchased access to the program for one year. The order no. is 279693. I downloaded the application and the activation file. Every time I try to activate the program I get a message "x-force quit unexpectedly". The request code I've been using is the order number, since at the original download instruction screen, it said no code was required. Since all this happened, I've disabled the root user option in the systems preferences and the same thing occurs. I have a MacBook Pro 8.2. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I bought photo shop cs6 on feb 11 2013 from amazon (amazon
I bought photo shop cs6 on feb 11 2013 from amazon (amazon order #107080510290298290) Now I am unable to use it a trial for PS says I have to pay again I spoke with several people at adobe tech suppor… read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
Diplom
517 satisfied customers
Would you please advise if my Renewal AVG Security 2015 1 computer
Would you please advise if my Renewal AVG Security 2015 1 computer (1 year) invoice has been paid. Total AUD $54.99. Order Number 28478056. AVG Order reference number: 38-3917447. Thank you. Pauline B… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Order # XXXXX ordered 2/21/12, $119.48, Kaspersky Pure
Order # XXXXX ordered 2/21/12, $119.48, Kaspersky Pure Total Security was stopped during the download. I removed the old virus software. Pure Total Security will not activate for the download. [email protected]… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My Norton 360 is about to expire. I have purchased a renewal
My Norton 360 is about to expire. I have purchased a renewal and upgrade to 360 5. I have run the download manager several times. It reports it has competed the installation. However when I login to m… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,720 satisfied customers
On September 22nd I received a e-mail telling me that my AVG
On September 22nd I received a e-mail telling me that my AVG protection subscription was due to expire in 45 days on November 7th. But I was to worry, that my protection would be updated automatically… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x