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I have tried numerous times to reset my password to meet a…

Customer Question
I have tried numerous...

I have tried numerous times to reset my password ***** meet a timeline. Amazon sends me a code, but I am told it is an invalid password ***** I type in. Help please!!!

Technician's Assistant: What exactly are you having trouble accessing?

A code that allows me to resent my password ***** the computer will accept

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Proview, windows

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Last night and tonight. I have asked for a code to allow me to reset my password. When I type code in it says "invalid password."

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No. Other than I am trying to meet a deadline to place order and try out Prime

Submitted: 7 months ago.Category: Software
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Answered in 6 hours by:
12/17/2017
Software technician: Pete, Computer Expert replied 7 months ago
Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 20,352
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

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Software technician: Pete, Computer Expert replied 7 months ago

What password ***** you trying to reset?

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Software technician: Pete, Computer Expert replied 7 months ago
I haven't heard back from you yet - please reply and let me know if you still need assistance with this.
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